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Australia’s complaint handling processes under the microscope
In March 2020 the Australian Human Rights Commission (AHRC) released findings from their latest inquiry into sexual harassment in the workplace. The survey found that only 17% of people who…
Culture a key ingredient to workplace complaints handling
iHR Australia’s Managing Director, Stephen Bell, has suggested that many organisations may not be in a position to meet new expectations in relation to handling complaints. According to Stephen, “the…
Be prepared to overcome the challenges
The Herald Sun recently ran an article that highlighted some of the questions, issues and concerns that have resulted from the uncertainty surrounding the global pandemic. The reality is that…
Dispelling the myths around Flexible Work Arrangements
The term ‘Flexible Work Arrangements’ has become a bit of a buzz phrase in the media, particularly since COVID-19 restrictions came into play. But, did you know that on many…
Returning to the Workplace
As lockdown restrictions continue to ease across Australia, many businesses are starting to prepare to send staff back into the office. It’s important to not be too hasty and also…
6 ergonomic tips for your home office
With so many people now working from home, either on a permanent or flexible basis, it’s important to make sure your home office is set up correctly. The wrong set…
Leadership and the Role of HR in Uncertain Times
In the space of one short month we’ve seen a buoyant business environment dramatically change in an unprecedented and unexpected way. Whilst the primary focus has rightly shifted to the…
Five strategies to build resilience
We’ve all heard the term resilience but what does it really mean? Broadly speaking, resilience is the ability to ‘bounce back’ from life’s challenges. iHR Business Psychologist Steven Booker describes…
Keeping Remote Staff Engaged
COVID-19 has dramatically changed the way we live and work. According to the Australian Bureau of Statistics, close to half of Australian workers are currently working from home. Working from…