iHR Australia Workplace Investigation Officer Training

In this program, iHR’s facilitator and expert Senior Investigator will guide participants through the key principles of conducting a lawful workplace investigation, focussing on unlawful discrimination, harassment and bullying.

Participants will also observe our unique Workplace Reality Theatre where an actor will re-enact relevant and engaging scenarios from real-life investigations for group discussions and exercises. During this program, participants are also given the opportunity to practise newly acquired skills through interaction with the actors, building confidence and embedding learning.

Designed for

Current or potential Workplace Investigation Officers

Course delivery options

On-site Delivery, Public Delivery, Virtual Delivery.  Learn more about our training delivery options.


Face-to-face: Full Day | Virtual Delivery: 2 x 4.5 Hour Sessions

workplace investigations

Course Content

Topics addressed include:

  • Key legislation and guidelines
  • Principles of natural justice
  • Balance of probabilities
  • Rules of evidence
  • Overview of investigations
  • Preparing for an investigation
  • Conducting interviews
  • Making a finding
  • Writing investigation reports

Learning Outcomes

At the conclusion of this workshop your managers, team leaders, and supervisors should:

  • Be able to articulate the key principles of running workplace investigations, in particular those related to natural justice
  • Be familiar with the rights of different parties involved in an investigation
  • Develop a strategy for conducting a legitimate investigation in the workplace
  • Conduct a meeting about a complaint with the complainant and respondent
  • Assemble statements from a plaintiff and respondent as well as relevant witnesses
  • Conduct investigative interviews using a methodology appropriate to modern workplace values and natural justice
  • Execute a legitimate decision-making process based on the balance of probabilities
  • Make legitimate decisions about next steps once allegations are found to have substance
  • Make decisions about information released to those directly involved in a matter.

Upcoming Public Training Register now

How to book

Select the available training dates for online registration.

Early Bird Discounts apply for registrations completed 2 months prior to the public training program. Refer to the Terms & Conditions.

If you do not see a suitable date in your location, please register your interest for future Public Training programs to receive updates.

No upcoming trainings scheduled for this course. Please check back soon or give us a call to discuss some options.

Want to chat about our Face-to-Face or Virtual Training?