Managing Human Risk

For more than 25 years, iHR Australia has helped organisations respond to complex workplace issues, strengthen compliance and build healthier, more capable workplaces.

We partner with businesses, government agencies and not-for-profit organisations across Australia and New Zealand to provide practical support when people matters become difficult, sensitive or high risk.

We help organisations with:

  • HR advisory and support
  • Workplace compliance and risk
  • Independent investigations
  • Mediation and conflict resolution
  • Workplace training and leadership development

Whether you need urgent support, independent expertise or a long-term HR partner, we help you manage people risk with clarity, care and confidence.

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Why Choose Us?

  • Practical expertise. Human judgement. Commercial sense.

    We understand that workplace issues are rarely simple. They involve people, process, compliance, culture and risk, often all at once. That is why our approach is practical, balanced and grounded in real workplace experience.

  • We understand your organisation

    We take the time to understand your structure, culture, people risks and operating environment before recommending a way forward.

  • We bring independent expertise

    Our consultants provide objective advice and support, helping you make decisions that are fair, compliant and commercially sound.

  • We respond with care and clarity

    From sensitive investigations to complex HR matters, we help you move forward without adding unnecessary noise, confusion or risk.

  • We support leaders, not just processes

    We help managers and leadership teams build the confidence to handle workplace issues earlier, better and with greater consistency.

  • We work as your partner

    You are not passed through a call centre. You work with experienced consultants who know your organisation and understand the context behind the issue.

Our Expertise

As workplace risk specialists, iHR Australia supports organisations across the full spectrum of people, compliance, behaviour and culture.

We bring together practical HR experience, workplace relations knowledge, independent investigation capability, mediation expertise and workplace training to help organisations respond to complex issues and reduce risk over time.

HR Advisory & Support

We provide practical HR, workplace relations and employee relations support for organisations managing day-to-day people matters, complex employee issues and longer-term workforce challenges.

Our consultants help leaders make clear, confident and commercially sound decisions across performance, conduct, grievances, change, policy interpretation and general HR support.

Compliance & Risk Advisory

We help organisations identify, understand and manage workplace compliance risks before they become larger problems.

Our work can include compliance reviews, policy and contract reviews, psychosocial risk support, wage and payroll compliance guidance, governance advice and practical recommendations to strengthen workplace systems.

Independent Investigations

We conduct impartial workplace investigations into allegations of misconduct, bullying, harassment, discrimination, inappropriate behaviour and other serious workplace concerns.

Our investigators bring structure, fairness and objectivity to sensitive matters, helping organisations make informed decisions while maintaining procedural integrity.

Mediation & Conflict Resolution

We help organisations resolve workplace conflict through structured mediation, facilitated conversations and practical conflict resolution support.

Our approach helps people communicate more constructively, rebuild working relationships where possible and move forward before issues escalate further.

Training & Development

We design and deliver practical workplace training that builds capability, improves behaviour and supports compliant, respectful workplace cultures.

Our programs can be delivered face-to-face, virtually or online, and can be tailored for leaders, employees, HR teams and executive groups.

What we do

iHR Human Resources Services

HR Advisory & Support

Practical HR, workplace relations and employee relations support for organisations that need clear advice and experienced guidance.

We help with day-to-day employee matters, performance concerns, workplace change, grievances, policy interpretation and ongoing HR advisory support.

iHR Investigations Human Resources

Compliance & Risk Advisory

iHR Australia is a leading provider of workplace investigation services to organisations dealing with allegations of inappropriate workplace behaviour.

We provide a range of investigation services, from dealing with informal complaints to significant and complex formal investigations.

iHR Human Resources Mediations

Investigations & Mediation

Independent support for organisations managing workplace complaints, conflict or sensitive employee matters.

We conduct impartial workplace investigations and facilitate structured mediations to help organisations respond fairly, resolve issues and move forward with confidence.

iHR Australia Training

Training & Development

Practical workplace training designed to build capability, improve behaviour and support compliant, respectful workplace cultures.

We deliver tailored programs for leaders, employees, HR teams and executive groups across leadership, workplace behaviour, compliance, psychosocial risk and performance management.

How we do it

Understand organisation

Audit and evaluate

custom solutions

Design solution

Sustainable solutions

Embed and monitor

integrity

Review and reinforce

  • We mentor by nature

    We do more than provide advice. We guide, coach and support leaders through the decisions that matter.

    • Supportive and practical
    • Experienced workplace specialists
    • Clear, balanced guidance
    • Focused on capability, not dependency
  • We know your business

    Every organisation has its own risks, culture and pressures. We take the time to understand yours.

    • Experience across a wide range of industries
    • Australia and New Zealand based consultants
    • Local workplace knowledge
    • Advice tailored to your context
  • We are not a call centre

    When you work with iHR, you work with people who know your organisation and understand the history behind the issue.

    • Dedicated contact points
    • Direct access to experienced consultants
    • Responsive support when issues arise
    • Advice from people who understand the bigger picture

Leadership team

Meet the people who have shaped iHR Australia and continue to make it Australia’s leader in workplace training and HR solutions since 1998.

Bronwyn Dennis

Senior Consultant - Training & HR Solutions

Bronwyn has a strong passion for driving employee engagement, fostering organisational health, and developing a positive workplace culture to enhance business outcomes.

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Eileen Walsh

Managing Director

As iHR Australia’s Managing Director, Eileen expertly oversees iHR Australia’s project management, quality control and account management services and teams.

View profile about Eileen Walsh

Stephen Bell

Non-Executive Director

Stephen is the Founder and Executive Director of iHR Australia, a leading expert in human resource capability modelling and an accomplished facilitator and coach.

View profile about Stephen Bell

Kirsten Hartmann

Director - Workplace Advisory and Compliance

From undertaking large-scale investigations into HR/IR compliance issues, Kirsten has held long-term consulting roles and provided comprehensive advice on HR/IR matters

View profile about Kirsten Hartmann

Paul Davey

Manager of Workplace Relations - Human Resources & Employee Relations Specialist

Paul has successfully supported organisations across government, education, and professional services, with expertise in industrial relations, workforce management, legislative development, and workplace health and safety.

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Mark Balachander

Manager - Marketing, Business Process, and Technology

As iHR Australia’s Client Experience Manager, Mark Balachander drives business growth through strategic digital marketing and premium client engagement.

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Our Board

Eileen Walsh

Managing Director

As iHR Australia’s Managing Director, Eileen expertly oversees iHR Australia’s project management, quality control and account management services and teams.

View profile about Eileen Walsh

John Chesterfield

Chariman

As iHR Australia’s Chief Executive Officer, John Brennan, is leading the growth of the business and expanding iHR Australia’s national and international footprint.

View profile about John Chesterfield

Stephen Bell

Non-Executive Director

Stephen is the Founder and Executive Director of iHR Australia, a leading expert in human resource capability modelling and an accomplished facilitator and coach.

View profile about Stephen Bell