Workplace Interventions Training Programs

Available through both Face-to-face and Virtual delivery

iHR Australia's Workplace Interventions program suite consists of Contact Officer Training, Workplace Investigation Officer Training, Workplace Mediation Skills Training and Managing Workplace Confilct.

These programs detail what steps may be required following allegations, complaints or issues brought forward in relation to matters of bullying, harassment and discrimination in the workplace, depending on the method needed to resolve these matters.

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Training Courses

  • All
  • On-site Delivery
  • Public Delivery
  • Virtual Delivery
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Contact Officer Refresher

To review the role and responsibilities of a Contact Officer and the skills to be an effective Contact Officer. In…

For: Employees

Delivery: On-site Delivery, Virtual Delivery. Duration: Half day

Contact Officer Training

Contact officers are the ears of an organisation  A contact officer network is a sign of a mature organisation –…

  • Newly appointed or potential Contact Officers
  • Leaders wishing to establish a contact officer network
We also have refresher training for existing Contact Officers.

Delivery: On-site Delivery, Public Delivery, Virtual Delivery. Duration: In-person: Full day | Virtual: Half day

Masterclass – Managing Internal Complaints

Addressing employee discrimination, harassment and bullying complaints quickly and fairly is essential for all organisations. A well-designed and run process…

For: Managers, Leaders, Supervisors and Human Resource Professionals

Delivery: On-site Delivery. Duration: Half Day
preliminary assessment

Workplace Investigation Officer Training

During this workshop, participants will be guided through the key principles of conducting a lawful workplace investigation, focusing on unlawful…

For: Current or potential Workplace Investigation Officers

Delivery: On-site Delivery, Public Delivery, Virtual Delivery. Duration: Face-to-face: Full Day | Virtual Delivery: 7.5 hours (Over two sessions)
workplace mediations

Workplace Mediation Skills Training

In this program, iHR’s facilitator and expert Senior Workplace Relations Advisor will guide participants through the key principles of conducting…

For: HR Professionals and Managers who wish to develop workplace mediation skills.

Delivery: On-site Delivery. Duration: Full Day

For immediate advice

For immediate advice or a quote on Workplace Interventions training programs call

Optional services

With our comprehensive Human Resource experience and capability iHR Australia is frequently engaged to assist in the provision of mediation, coaching, counselling and associated training services that may be required. If your organisation has any specific requirements, please contact us to make an enquiry.  Now about iHR Australia's Workplace Investigations and Mediations