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Walking the tightrope of mental health safety in the workplace

Creating a safe workplace is about focusing on more than just physical safety. It’s about ensuring the prevalence of mental health safety.  Nearly 20% of Australians are currently affected by…

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Biggest risk in Complaints Handling: Uninformed managers

An organisation’s complaints handling framework needs to be accessible, impartial and safe.

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Allegation versus guilt

Chief Justice of The Australian Capital Territory Supreme Court, Lucy McCallum, set out important principles concerning fairness and interference with the Court’s capacity to ensure a fair trial to the…

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Huge gaps in HR policies and induction programs identified

Prior to the pandemic, around 30 percent of Australian workers regularly worked from home. That figure is now over 40 percent, and growing. The hybrid model of working from home…

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Concerning stats show staff lack confidence to make a complaint

Australian studies suggests that although the majority of people (8 in 10) know what their workplace complaint handling system is – less than one in five staff feel confident to…

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Why a complaints handling system is so much more than managing risk

Most organisations have a workplace complaint handling system in place, but what happens if you actually have to use it? Will it be effective? Will it go beyond just managing…

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Workplace Investigations – what are your options?

Training is highly recommended to be able to effectively manage an internal investigation. Often, the role of conducting workplace investigations falls to the People and Culture team or to designated…

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Leadership – 30 percent genetic, 70 percent learnt

The definition of a leader is: someone with a vision, who inspires passion and motivation. Someone who motivates their people, and who ensures their team has the support and tools…

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Music – performance enhancer or a distraction?

2,000 workers were surveyed as a part of an international study, from a variety of industries including construction, finance and healthcare. The study found that one in two people listen…

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