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Tips to deal with common problems experienced by a Contact Officer
Problem 1: How can I protect a Complainant’s confidentiality when I have to keep records? Advice: Keep your records very basic and anonymous, so that they don’t identify a complainant or…
Conducting a one on one meeting as a Contact Officer
Organise a meeting for the right time and place, and have an open mind Greet positively Allow emotional behaviour to subside Ask if it is OK for you to take…
Role of the Workplace Investigator
The role of a Workplace Investigator / Workplace Investigation Ofiicer includes: Maintaing a high level of familiarity with the organisation’s policies & procedures; Applying principles of natural justice to ensure…
Workplace Bullying: The Risk Factors
Organisational change Significant technological change; Restructuring / downsizing; Change in work method/s; Outsourcing; and Change in supervisor / manager Negative leadership styles Autocratic leadership characterised by: Styles that are…
Effective Interviewing: Does your hiring manager know the right questions to ask?
Effective Interviewing: Does your hiring manager know the right questions to ask? Interviews can be stressful, not only for the candidates but for your managers as well as they are…
Productivity, job satisfaction and mitigating risk are key selling points in pitching a training session to your manager
Training can provide employees with a number of benefits both personally and professionally. Employees can sell the benefits of workplace training to their manager in a number of ways. One…
10 tips for Preventing Bullying in the Workplace
Bullying is repeated behaviour that could reasonably be considered to be humiliating, intimidating, threatening or demeaning. It can be direct or indirect and may be inflicted by one person or…
Father and son under face workplace consequences for allegedly offensive tweets
A father and son are experiencing workplace consequences for inappropriate use of social media, prompting discussion about the appropriate use of social media and the line between private opinions and…
How to Keep Your Workplace Harassment-Free
Employers have a corporate and social responsibility to their employees to provide a safe working environment – specifically a workplace that’s free from harassment and discrimination. Workplace harassment is often…
