The role of a  Workplace Investigator / Workplace Investigation Ofiicer includes:

  • Maintaing a high level of familiarity with the organisation’s policies & procedures;
  • Applying principles of natural justice to ensure a fair process for all;
  • Preparing for investigation interviews;
  • Interviewing complainant(s), respondent(s) and any witnesses;
  • Reviewing evidence and determining a finding:
    • What behaviour took place?
    • Is the behaviour against policy?
    • What is the degree of severity of the behaviour/consequences?
    • Other observations.
  • Recommending appropriate activities to aid resolution;
  • Communication and engagement with relevant parties throughout the investigation process, with respect to confidentiality requirements; and
  • Keeping detailed records.

Recent articles

Reasonable management.

What isn’t Workplace Bullying? Reasonable Management.

Article updated on 15 April 2024 [Originally published in 2017] Workplace bullying is an organisational problem. It can happen in...
Trauma informed investigations

Trauma-informed workplace investigations: Prioritising ‘care’ over rigid processes

Interviewee: Kirsten Hartmann, Senior Workplace Relations Adviser/Workplace Investigator In August 2023, the Australian Human Rights Commission (AHRC) released four guiding...
Reverse bullying

Reverse Bullying is a Threat to Your Workplace Culture: Here is What it Looks Like

Article updated on 15 March 2024 [Originally published in 2020] What is reverse [or upward] bullying? Simply put, reverse bullying...

The First Tranche of the Fair Work Legislation Amendment (Closing Loopholes) Act 2023

Closing Loopholes Legislation Key changes taking effect from 15 December 2023 In late 2023, the Federal Government passed the first...