Role of the Workplace Investigator

The role of a  Workplace Investigator / Workplace Investigation Ofiicer includes:

  • Maintaing a high level of familiarity with the organisation’s policies & procedures;
  • Applying principles of natural justice to ensure a fair process for all;
  • Preparing for investigation interviews;
  • Interviewing complainant(s), respondent(s) and any witnesses;
  • Reviewing evidence and determining a finding:
    • What behaviour took place?
    • Is the behaviour against policy?
    • What is the degree of severity of the behaviour/consequences?
    • Other observations.
  • Recommending appropriate activities to aid resolution;
  • Communication and engagement with relevant parties throughout the investigation process, with respect to confidentiality requirements; and
  • Keeping detailed records.