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Proactive managers need to be ‘on the ball’
In a case from 2015, an organisation had to compensate a former employee after they were dismissed for poor performances arising from mental health challenges. Although implementing an action plan…
Why organisations should consider an independent workplace investigator
Last September, iHR Australia Managing Director Stephen Bell highlighted that through training in the area of Discrimination, Bullying and Harassment, managers must know that a direct line supervisor cannot conduct…
Priorities of the manager role
In a 2017 Damages Case, conducted in the Supreme Court of Queensland, a list of alleged ‘damaging’ management behaviours included: Unjustified, loud and aggressive disciplining and belittling of a female…
Confidentiality the key during investigations
iHR Australia’s Workplace Investigation experts have identified that confidentiality is the most critical team-based risk during the period an investigation is conducted. As a key requirement of an investigation, confidentiality…
The clash between old attitudes and new expectations
Read more about our Custodians of Culture: Anti-Discrimination and Bullying Training for Managers or enquire about the eLearning Program “Workplace Discrimination, Harassment and Bullying for Employees”. Enquire Now View Demo
Managing Mental Ill Health in the Workplace Training
Nearly half of all Australians will experience a mental heath condition at some time in their lives (Black Dog Institute, 2018). There is no doubt that people in your organisation are and…
Workplace Mediation Skills Training
How can you assist two people who are in conflict with each other to reach agreement about working civilly and productively together, especially when one or both of them may…
Stepping Up – Front Line Managers Training
Leadership is a key to staff retention. Two thirds of Australian employers have seen an increase in staff turnover in the last three years (Business Insider, 2018). Employees leaving their…
Contact Officer
The role of a Contact Officer is NOT to mediate or counsel. If they engage in either of these important resolution strategies, it puts the organisation, the people involved and…