Workplace interventions Training programs
iHR Australia's Workplace Interventions program suite consists of Contact Officer Training, Workplace Investigation Officer Training, and Workplace Mediation Skills Training.
These programs detail what steps may be required following allegations, complaints or issues brought forward in relation to matters of bullying, harassment and discrimination in the workplace, depending on the method needed to resolve these matters.
Who is the training for?
- Executives, board members and senior leaders,
- Managers, supervisors and team leaders,
- General team members and contractors.
Where is the training held?
All programs can be delivered virtually.
For face to face sessions, our programs can be delivered in all states, territories and regions of Australia and New Zealand at your workplace. We also coordinate training for regional and remote locations.
Many of our programs are also available as open learning workshops in case you have small numbers.
Can training be customised?
Yes. All programs can be customised on request and we can also facilitate new programmes using our 'Workplace Reality Theatre' training methodology. Customisation will incur additional fees.
Training programs
- All
- Face to face
- Virtual
Contact Officer Refresher Training
To review the role and responsibilities of a contact officer and the skills to be an effective contact officer. In…
For:For existing contact officers
Delivery: Face to face, Virtual.
Duration: Half day session
Contact Officer Training
Contact Officers: Supporting people, strengthening your organisation. Contact Officers play an important role in creating safe, respectful and inclusive…
For:For newly appointed or potential contact officers
Delivery: Face to face, Virtual.
Duration: Full day session
Professional and Courageous Conversations
This program equips managers and team leaders with the knowledge, practical skills, and confidence to navigate difficult workplace conversations with…
For:Managers, supervisors and team leaders
Delivery: Face to face, Virtual.
Duration: Half day session or full day session
Resolving Workplace Conflict for HR Professionals
Strengthen Workplace Culture Through Effective Conflict Resolution Equip HR professionals with the practical skills and evidence-based techniques needed to confidently…
For:HR professionals who are required to resolve workplace conflict
Delivery: Face to face, Virtual.
Duration: 4 hour session
Workplace Investigation Training
Understand the Fundamentals of Lawful Workplace Investigations In this program participants will be guided through the key principles of conducting…
For:For business leaders and HR professionals involved in the conduct of workplace investigations
Delivery: Face to face, Virtual.
Duration: 4 hour session
Join our open learning workshops.
Our open learning workshops are a flexible, cost-effective way to upskill yourself or a smaller team. Join a live, interactive session led by our expert facilitators, connect with peers from other organisations, and get practical tools you can apply immediately. Perfect if you want to trial a program before rolling it out more broadly, or simply invest in your own professional development.
There are currently no scheduled training programs. Please check back soon or give us a call to discuss some options.
Book a public training session with us instead.
Get the same expert guidance tailored specifically to your goals and schedule.
Need immediate advice?
Get in touch to work through your options on Workplace Interventions training programs
Or register for an upcoming public session
- All venues
- Virtual - Zoom
Contact Officer Training
Wed, 22 July
Virtual - Zoom
$400.00
Professional and Courageous Conversations
Thu, 23 July
Virtual - Zoom
$350.00
Contact Officer Training
Wed, 19 August
Virtual - Zoom
$400.00
Stepping Up – The Essentials of People Leadership
Thu, 20 August
Virtual - Zoom
$350.00
This program is a condensed version of our flagship program. It delivers key frameworks, legal insights and practical strategies to support effective frontline leadership in a time-efficient format.
Resolving Workplace Conflict for Managers
Wed, 26 August
Virtual - Zoom
$500.00
Contact Officer Training
Wed, 16 September
Virtual - Zoom
$400.00
Managing for Performance
Thu, 17 September
Virtual - Zoom
$350.00
Contact Officer Training
Wed, 21 October
Virtual - Zoom
$400.00
Stepping Up – The Essentials of People Leadership
Thu, 22 October
Virtual - Zoom
$350.00
This program is a condensed version of our flagship program. It delivers key frameworks, legal insights and practical strategies to support effective frontline leadership in a time-efficient format.
Resolving Workplace Conflict for Managers
Thu, 29 October
Virtual - Zoom
$500.00
Contact Officer Training
Wed, 11 November
Virtual - Zoom
$400.00
Managing for Performance
Thu, 12 November
Virtual - Zoom
$350.00