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The Life Cycle of Performance Management

Summer is nearly here, and there’s a possibility that during it many people will be teaching someone to swim. This can be undertaken with the help of swimming instructors in…

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Parental Leave

What is parental leave? Parental leave is a general term encompassing maternity, paternity, special maternity, adoption and concurrent parental leave. All parental leave, except for concurrent parental leave, is taken…

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What constitutes sexual harassment?

Sexual harassment occurs when a person makes unwelcome sexual advances, requests for sexual favours or engages in other unwelcome conduct of a sexual nature in circumstances in which a reasonable…

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What is unlawful harassment?

Under Federal and State legislation, unlawful harassment occurs when someone is made to feel intimidated, insulted or humiliated because of their race, colour, national or ethnic origin; sex; disability; sexual…

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Tips to deal with common problems experienced by a Contact Officer

Problem 1: How can I protect a Complainant’s confidentiality when I have to keep records? Advice: Keep your records very basic and anonymous, so that they don’t identify a complainant or…

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Conducting a one on one meeting as a Contact Officer

Organise a meeting for the right time and place, and have an open mind Greet positively Allow emotional behaviour to subside Ask if it is OK for you to take…

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Role of the Workplace Investigator

The role of a  Workplace Investigator / Workplace Investigation Ofiicer includes: Maintaing a high level of familiarity with the organisation’s policies & procedures; Applying principles of natural justice to ensure…

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Workplace Bullying: The Risk Factors

Organisational change Significant technological change; Restructuring / downsizing; Change in work method/s; Outsourcing; and Change in supervisor / manager   Negative leadership styles Autocratic leadership characterised by: Styles that are…

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Effective Interviewing: Does your hiring manager know the right questions to ask?

Effective Interviewing: Does your hiring manager know the right questions to ask? Interviews can be stressful, not only for the candidates but for your managers as well as they are…

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