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Professional and Courageous Conversations Training

This program aims to equip managers and team leaders with the knowledge and skills to effectively address difficult, conflict-ridden situations. We teach participants the skills to give them the confidence to professionally conduct courageous conversations. This program has various customisation options to suit your organisation’s specific training requirements.

Using our signature 'Workplace Reality Theatre' training methodology, to bring the learning experience to life, allowing them to observe, analyse and practice having professional and courageous conversations across a number of workplace scenarios.

VIRTUAL

Thursday, 13 June 24 AEST
10:00 am to 1:30 pm

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$490 AUD

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Professional and Courageous Conversations Training

Key takeaways

  • Elements of a professional and courageous conversation.
  • Manager’s role in improving performance.
  • Giving and receiving feedback.
  • Preparing for your professional and courageous conversation.
  • Conducting your professional and courageous conversation.

Workshop learning outcomes

  • Understand a leaders role in having professional and courageous conversations.
  • Demonstrate an understanding of how to manage emotions in challenging situations.
  • Demonstrate an understanding of the elements of a professional and courageous conversation.
  • Understand how to structure difficult conversations to increase effectiveness.
  • Understand the importance of responding and not reacting in difficult situations.
  • Understand how to prepare for a professional and courageous conversation.
  • Understand the process of how to conduct a professional and courageous conversation.

 

Your expert facilitator for this workshop

Sebastian Harvey

Sebastian is a leading facilitator and coach in all areas of people management.

View full profile about Sebastian Harvey

Sebastian Harvey

Sebastian is a leading facilitator and coach in all areas of people management.

View full profile about Sebastian Harvey

Our unique Workplace Reality Theatre training methodolody

Experience first-hand the genuine impact professional actors has in learning and development.

Watch actors play out relevant scenarios to develop a deeper understanding of the course content. This will be a training session your team will remember for years.

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VIRTUAL

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