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iHR Australia Professional and Courageous Conversations Training

Professional and Courageous Conversations Training

This program aims to equip managers and team leaders with the knowledge and skills to effectively address difficult, conflict-ridden situations. We teach participants the skills to give them the confidence to professionally conduct courageous conversations. This program has various customisation options to suit your organisation’s specific training requirements.

Using our signature 'Workplace Reality Theatre' training methodology, to bring the learning experience to life, allowing them to observe, analyse and practice having professional and courageous conversations across a number of workplace scenarios.

Your facilitator for this workshop

Sebastian Harvey

Sebastian is a leading facilitator and coach in all areas of people management.

Read full biography about Sebastian Harvey

Professional and Courageous Conversations Training

Session details

Start
10:00 am, Thursday, 13 June 2024
(Time Zone: Australia/Melbourne)

Finish
1:30 pm, Thursday, 13 June 2024
(Time Zone: Australia/Melbourne)


Venue
VIRTUAL

Cost
$490.00

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
PCC VIR 13/06/24 Ticket
Tickets available until 6 June unless sold out prior.
$ 490.00 includes GST
13 available

Before you register, select 'view terms and conditions' to carefully review our refund and cancellation policy.

Professional and Courageous Conversations Training

Course content

  • Elements of a professional and courageous conversation.
  • Manager’s role in improving performance.
  • Giving and receiving feedback.
  • Preparing for your professional and courageous conversation.
  • Conducting your professional and courageous conversation.

Learning outcomes

  • Understand a leaders role in having professional and courageous conversations.
  • Demonstrate an understanding of how to manage emotions in challenging situations.
  • Demonstrate an understanding of the elements of a professional and courageous conversation.
  • Understand how to structure difficult conversations to increase effectiveness.
  • Understand the importance of responding and not reacting in difficult situations.
  • Understand how to prepare for a professional and courageous conversation.
  • Understand the process of how to conduct a professional and courageous conversation.

 

Training venue

Venue

VIRTUAL

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