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iHR Australia Professional and Courageous Conversations Training

Professional and Courageous Conversations

This program aims to equip managers and team leaders with the knowledge and skills to effectively address difficult, conflict-ridden situations. We teach participants the skills to give them the confidence to professionally conduct courageous conversations. This program has various customisation options to suit your organisation’s specific training requirements.

Participants will work with a facilitator and two actors, using our signature Workplace Reality Theatre training method, to bring the learning experience to life, allowing them to observe, analyse and practice having professional and courageous conversations across a number of workplace scenarios.

Your facilitator for this workshop

Sebastian Harvey

Sebastian is a leading facilitator and coach in all areas of people management.

Read full biography about Sebastian Harvey

Professional and Courageous Conversations

Training Schedule


Thursday, 13 June 2024
10:00 am (Time Zone: Australia/Melbourne)



Thursday, 13 June 2024
1:30 pm (Time Zone: Australia/Melbourne)





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PCC VIR 13/06/24 Ticket
Early bird discount is available 8 weeks prior to the event.
$ 490.00 $ 441.00 includes GST
16 available

Before you register, select 'view terms and conditions' to carefully review our refund and cancellation policy.

Professional and Courageous Conversations

Course Content

  • Elements of a ‘professional and courageous’ conversation
  • Manager’s role in improving performance
  • Giving and receiving feedback
  • Preparing for your ‘professional and courageous’ conversation
  • Conducting your ‘professional and courageous’ conversation

Learning Outcomes

  • Demonstrate an understanding of how to manage emotions in challenging situations
  • Demonstrate an understanding of the elements of a ‘professional and courageous’ conversation
  • Understand the importance of responding and not reacting in difficult situations
  • Understand how to prepare for a courageous and professional conversation
  • Understand the process of how to conduct a courageous and professional conversation


Training Venue



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