Workplace mediation and dispute resolution is a confidential and structured process used to help organisations resolve underlying issues and achieve positive ongoing working relationships.
If an issue occurs in your workplace, iHR Australia's workplace mediation services can help relieve tensions and provide effective solutions.
As an independent and impartial third party, we can facilitate open discussions to successfully diffuse situations and ultimately resolve problems between colleagues.
Mediation is a more cost effective and less time consuming process than formal proceedings. In many cases mediation can resolve disputes preventing staff from considering litigation.
The process is confidential and only involves the immediate parties, therefore minimising any disruption to the wider workgroup. Successful mediation can enhance and assist your organisation to stabilise ongoing internal and external working relationships and achieve better outcomes for not only the parties involved but your organisation as a whole.
When to use a Workplace Mediation
Workplace Mediation is an appropriate measure in situations where:
- Employees experiencing issues are willing or prefer for a matter to be dealt with informally, through a mediated process, rather than through a formal investigation.
- The matters do not involve serious misconduct or a breach of company policy, but rather are a result of misunderstanding, personality clashes or a difference of opinion.