Workplace Investigation Officer

Workplace Investigation Officer Training

Designed for: HR Managers, Senior Managers, OHS professionals, Current or potential Workplace Investigation Officers

Program duration: Full day

Program Overview:

In this program, iHR's facilitator and expert Senior Investigator will guide participants through the key principles of conducting a lawful workplace investigation, focussing on unlawful discrimination, harassment and bullying.

Participants will also observe our unique Workplace Reality Theatre where an actor will re-enact relevant and engaging scenarios from real-life investigations for group discussions and exercises. During this program, participants are also given the opportunity to practise newly acquired skills through interaction with the actors, building confidence and embedding learning.



Topics addressed include:

  • Key legislation and guidelines
  • Principles of natural justice
  • Balance of probabilities
  • Rules of evidence
  • Overview of investigations
  • Preparing for an investigation
  • Conducting interviews
  • Making a finding
  • Writing investigation reports

Learning objectives:

At the conclusion of this workshop your managers, team leaders, and supervisors should:

  • Be able to articulate the key principles of running workplace investigations, in particular those related to natural justice
  • Be familiar with the rights of different parties involved in an investigation
  • Develop a strategy for conducting a legitimate investigation in the workplace
  • Conduct a meeting about a complaint with the complainant and respondent
  • Assemble statements from a plaintiff and respondent as well as relevant witnesses
  • Conduct investigative interviews using a methodology appropriate to modern workplace values and natural justice
  • Execute a legitimate decision-making process based on the balance of probabilities
  • Make legitimate decisions about next steps once allegations are found to have substance
  • Make decisions about information released to those directly involved in a matter.

Available Public Training Programs:

Location Date Price Early Bird Price
Brisbane $0.00 -
Melbourne $0.00 -
Sydney $0.00 -

How to book:

Click on the dates above for online registration. Early Bird Discount is available only for registrations 2 months prior to the Public Training Program.See Terms & Conditions.

If you do not see a suitable date in your location, please register your interest for future Public Training programs to receive updates.

Delivery Options:

Public Training
Public Program: See dates and locations for our Workplace Investigation Officer Public Training Program.

In-House Training
In-House Program: This program can be delivered in your workplace, and use your organisation’s policies, procedures and values. The program can also be modified to suit your individual needs. More information about our Workplace Investigation Officer In-House Training.