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Psychosocial Safety and Risk Management

Help leaders and organisations understand psychosocial risk as a workplace health and safety issue and strengthen their capability to identify, assess and manage work-related psychosocial hazards.

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Give people practical skills to handle difficult conversations, workplace conflict and challenging interactions before problems escalate.

Psychosocial risk management focuses on the way work is designed, managed and experienced.

iHR Australia’s programs help participants understand the factors that can create psychosocial risk, the responsibilities of different roles and the practical steps involved in managing those risks effectively.

Programs are available for boards and executives, managers, HR and WHS professionals, with the level and focus adjusted to suit their responsibilities.


Programs within Psychosocial Risk Management

Managing Psychosocial Risks

This practical program gives leaders, managers and HR or WHS professionals a structured understanding of psychosocial hazards and the workplace risk-management process.

Participants explore how work design, job demands, role clarity, support, workplace relationships, harmful behaviour, organisational change and exposure to traumatic material can create or compound psychosocial risk.

The program translates legal and regulatory concepts into role-relevant action and can be tailored to the organisation’s risk profile, current controls, reporting and governance arrangements.

Executive and board-level focus

For executives, board members and senior leaders, the program focuses on:

  • Leadership accountability and due diligence
  • Governance, risk oversight and assurance
  • Consultation and organisational reporting
  • Assessing the effectiveness of organisational controls
  • Understanding how work design and management decisions influence psychosocial risk
  • The questions senior decision-makers should ask about psychosocial safety

This option is commonly delivered as a focused two-hour briefing or masterclass.

Manager, HR and WHS focus

For managers, HR professionals, WHS professionals, health and safety representatives and operational leaders, the program focuses on:

  • Identifying psychosocial hazards
  • Consulting with workers
  • Considering the duration, frequency and severity of exposure
  • Selecting and implementing appropriate controls
  • Responding to concerns raised by employees
  • Recognising when an individual concern may indicate a broader workplace issue

This option is available as a practical half-day or full-day program.

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Responding to Mental Health in the Workplace

This program helps managers respond when an employee’s behaviour, attendance, communication or performance may indicate a mental health concern.

Participants learn how to prepare for a supportive conversation, listen without diagnosing, clarify workplace needs, maintain appropriate confidentiality and connect the employee with internal or external support.

The program also addresses situations where mental health and performance, conduct, safety or capacity overlap. Managers practise separating observation from assumption, staying within the boundaries of their role and escalating immediate or complex concerns through the organisation’s established pathways.

Designed for:
Managers, supervisors and team leaders; tailored versions can also be developed for HR and People & Culture teams.

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How this training is delivered

  • Board, executive, manager, HR, WHS or employee versions
  • Use of the organisation's psychosocial risk assessment or risk register
  • Sector-specific hazards and workplace scenarios
  • Worker consultation and control-design activities
  • Professional actors for manager conversation practice
  • Integration of internal reporting, escalation, EAP and crisis-support pathways
  • Follow-up coaching, control workshops or broader psychosocial risk support

FAQS

Common questions decision-makers ask about Psychosocial Safety and Risk Management

iHR Australia In-house Training Programs

NEXT STEP

Build confident leadership around psychosocial risk and mental health response.

Speak with iHR Australia about the right program for your board, leaders, HR team or workforce.

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