iHR Australia Managing Everyday Performance

This workshop will help participants to build the competence and confidence to effectively manage staff performance within the workplace. Content includes identification of leadership behaviours that will foster a high performance culture as well as management approaches for under-performance.

Designed for


Course delivery options

On-site Delivery, Public Delivery, Virtual Delivery.  Learn more about our training delivery options.


Face-to-face: Full day | Virtual Delivery: 5 Hours

Managing performance

Course Content

Topics addressed include:

  • Components of performance management;
  • Setting meaningful expectations;
  • Evaluating and identifying performance/issues;
  • Effective feedback techniques;
  • Establishing possible causes of any performance issues;
  • Appropriate resolution activities; and
  • Legal considerations and procedural fairness.

Learning Outcomes

At the conclusion of this workshop your managers, team leaders, and supervisors should:

  • What effective performance management is and why effective performance management is imperative in the modern workplace;
  • The link between leadership behaviour and performance and how to create a high performance culture through effective application of expectation setting, empowerment, evaluation, rewards and effective feedback;
  • Techniques to conduct effective everyday performance conversations and give feedback to staff that is fair, accurate and consistent with the expectations of workplace law;
  • The importance of fairness and accuracy when managing performance and maintaining consistency between all elements of the performance management process;
  • How to apply relevant processes in managing poor performance dependent on your organisational procedures, including the basic principles associated with procedural fairness in formal processes and termination of employees; and
  • The requirements related to documenting and recording performance issues.

Upcoming Public Training Register now

How to book

Select the available training dates for online registration.

Early Bird Discounts apply for registrations completed 2 months prior to the public training program. Refer to the Terms & Conditions.

If you do not see a suitable date in your location, please register your interest for future Public Training programs to receive updates.

No upcoming trainings scheduled for this course. Please check back soon or give us a call to discuss some options.

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