Brisbane

In this program, participants will recognise the importance of the Contact Officer role and develop an understanding of the role’s responsibilities, particularly when dealing with allegations of bullying and discrimination. In this full-day program, iHR’s facilitator and professional actors using Workplace Reality Theatre will share skills, knowledge and behaviours to help participants to develop effective…

In this program, iHR's facilitator and expert Senior Workplace Relations Advisor will guide participants through the key principles of conducting an effective workplace mediation, focusing on best practice process and the skills required of an effective mediator. Participants will observe our unique Workplace Reality Theatre where the facilitator and our actors will re-enact relevant and…

In the first half of the day, the program focuses on Managers' and Team Leaders' responsibility as the custodians of your organisation's workplace culture and the key elements of the manager's role in preventing and effectively managing bullying, harassment and discrimination issues in the workplace. An experienced iHR facilitator and two professional actors will bring…

This full-day workshop will help participants to build the competence and confidence to effectively manage staff performance within the workplace. Content includes identification of leadership behaviours that will foster a high performance culture as well as management approaches for under-performance. Content: Topics addressed include: Components of performance management; Setting meaningful expectations; Evaluating and identifying performance/issues;…