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iHR Australia Custodians of Culture: Anti-discrimination, Bullying and Harassment Training for Managers

Discrimination, Bullying and Harassment (Custodians of Culture)

Toxic workplace cultures are preventable

72% of employees reported to have quit their organisations as it was toxic, and 51% mentioned that they plan on quitting (at some stage) for the same reason (2022 Toxic Work Environment Report).

If unlawful behaviours are one of the main reasons people quit, then what can leaders do to prevent this?

“We cannot overlook the fact that there is a systemic issue within a department or team when it comes to giving feedback on behaviour or wider performance. It is just not in the DNA of the workplace culture (or within managers) to handle complaints or have difficult conversations in an honest light.”  

Stephen Bell, our Managing Director, and Facilitator 

However, organisation culture changes starts at the top, and undertaking the right leadership training can move the needle on prevention.

What makes our training stand out? 

Most bullying, harassment and discrimination programs focus on recognising the toxic behaviours, understanding the laws, and implementing potential prevention strategies. Our flagship program 'Custodians of Culture' not only covers those key aspects, but also expands on different perspectives to foster a healthy culture.

Using our signature Workplace Reality Theatre training method, we draw on industry and sector-specific case studies, allowing participants to respond in real-time to scenarios played out by professional actors. Participants receive feedback from our expert facilitator on how to assess issues appropriately.

Have a large group of people? Schedule an inhouse session and save.

Your facilitator for this workshop

Stephen Bell

Stephen is the Founder/Managing Director of iHR Australia, a leading expert in human resource capability modelling and an accomplished facilitator and coach.

Read full biography about Stephen Bell

Discrimination, Bullying and Harassment (Custodians of Culture)

Session details

9:00 am, Tuesday, 19 March 2024
(Time Zone: Australia/Sydney)

12:30 pm, Tuesday, 19 March 2024
(Time Zone: Australia/Sydney)

Cliftons Sydney



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Discrimination, Bullying and Harassment (Custodians of Culture)

Course content

  • The link between leadership behaviour, workplace culture and high-risk behaviour.
  • Identify inappropriate and risky workplace behaviour.
  • Benefits and techniques for early intervention.
  • Support and resolution strategies.
  • Practice techniques, behaviours and strategies (full day session only).

Learning outcomes

  • Identify the importance of workplace culture and effective leadership practices in preventing and effectively responding to incidents of harmful workplace conduct.
  • Identify the responsibilities of senior leaders, managers and employees in preventing, reporting and responding appropriately to discrimination, bullying and harassment (including sexual harassment).
  • Understand the leadership practices that build a psychologically safe and inclusive workplace culture and developing a feedback culture.
  • Understand the value of early intervention, and practice strategies on how to provide feedback on risky workplace conduct.
  • Demonstrate a knowledge of the different support and resolution options available (self-management, bystander, informal and formal resolution strategies) in handling complaints and the consequences of not handling a complaint appropriately and with sensitivity.
  • Understand the application of legal principles such as procedural fairness in the complaint process, and the rights and responsibilities of all parties in preventing and responding to harmful workplace conduct.

Training venue


Cliftons Sydney
13/60 Margaret Street
Sydney, NSW 2000 Australia
(02) 9250 0999

Want to chat about our training programs?