Frontline Managers: The Critical Link in Organisational Success
Frontline managers serve as the essential foundation of organisational leadership. As the first level of management, they directly oversee teams and their daily performance. Frontline managers bridge the gap between executive teams and employees, therefore bearing responsibility to stay informed of the changing legislation and uphold good workplace conduct standards.
Given the complexity of their position, navigating the diverse aspects of workplace relations can be particularly challenging for these vital team leaders.
Part 1: When Things Go Wrong – Avoiding Discrimination and Other Misconduct Claims
and Responding Effectively
Topics Covered
- What constitutes discrimination and how it commonly arises
- Case study: how poor handling led to a legal claim
- Steps to take when an issue arises (early intervention, documentation, escalation)
- Building a fair and respectful culture
Meet your experts
Kirsten Hartmann, Principal IR Consultant.
Kirsten has held long-term consulting positions and provided comprehensive advice on HR/IR matters on wage compliance, employment law, policy development, dispute resolution among others.
John is a highly experienced leader, combining decades of expertise in human resources and workplace relations with the commercial realities of business risk. He is a pioneer in the field of risk culture.
FREE WEBINAR (ZOOM)
Tuesday, 27 May 2025
11.00am to 12.00pm (AEST)
Part 2: Managing Performance the Right Way – From Expectations to Accountability
Topics Covered:
- Setting expectations and giving feedback
- Conducting lawful and constructive performance reviews
- Managing underperformance: the dos and don'ts
- Documentation and consistency
Experts to be Announced Soon
FREE WEBINAR (ZOOM)
Dates TBA Soon
Part 3: Essentials of Lawful Leadership – Pay, Rostering and Compliance Fundamentals
Topics Covered:
- Minimum pay, awards, and entitlements (NES, EAs)
- Legal rostering practices and breaks
- Common compliance pitfalls with payroll
- Real-world examples of how errors occur
Experts to be Announced Soon
FREE WEBINAR (ZOOM)
Dates TBA Soon
Who is this for?
HR professionals
Executives and Board
Senior managers
QnA Section with Experts
Got a pressing question to ask on this topic? Submit your questions through the registration form and our experts will aim to respond on the webinar day.