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Contact Officers vs HR vs Managers: Understanding the key differences
Contact officers are not in-charge of interventions but rather be a sounding board.
Putting procedural fairness in dismissals: Expert Advice from Senior Investigator
A dismissal might be considered unfair despite having a ‘valid reason’ for doing so.
Preventing Workplace Sexual Harassment – The Shift to Positive Duty
Power disparity is known to be one of the key drivers of workplace sexual harassment.
Why managers avoid having difficult conversations around inappropriate behaviour
It may not just be in the DNA of some workplace cultures to handle complaints.
Understanding the Preliminary Assessment
Preliminary Assessment is not an investigation but acts as an initial inquiry.
Understanding the Probation Period: 5 pitfalls to avoid
Note to employers: A probation period is a two-way street.
A summary of employment law (Fair Work) changes
Changes include pay secrecy ban, new positive duty on employers among others.
Understanding leave without pay
When a staff member requests to take leave without pay (LWP), or unpaid leave, especially if it’s the first time an employer has received this request, they may ask themselves…
Is your complaints handling process effective for your employees and organisation?
By Stephen Bell, Founding Director, and Paula Bruce, Senior Workplace Relations Adviser. In light of recent events in our Australian Courts, it’s a timely reminder that organisations ensure they…
Vaccine mandates in an uncertain COVID environment
By Costa Brehas, Senior Workplace Relations Adviser. Organisations have essentially been left to fend for themselves when it comes to deciding whether to continue mandating COVID vaccinations for employees.…
Walking the tightrope of mental health safety in the workplace
Creating a safe workplace is about focusing on more than just physical safety. It’s about ensuring the prevalence of mental health safety. Nearly 20% of Australians are currently affected by…
Biggest risk in Complaints Handling: Uninformed managers
An organisation’s complaints handling framework needs to be accessible, impartial and safe.
