Dealing with day to day Workplace Relations and HR matters can be time consuming and fraught with complexity and risk so it is important to have expertise on hand. However, employing a dedicated HR resource with a high level of experience and up to date knowledge to manage HR issues, ensuring matters are dealt with promptly, effectively and lawfully can be costly. iHR’s Employer Advisory Service for SMEs is designed to support those dealing with HR matters at all levels. Our expert consultants provide up to date advice in line with legislation, reducing risk and saving your organisation the cost of recruiting and employing a dedicated HR resource. We provide practical advice at the time it is needed on Human Resource issues, from everyday performance management matters through to high risk sexual harassment or bullying complaints.
*Please note: iHR provides advice and support to organisations and employers only, individuals and employees seeking advice should contact the Fair Work Commission by calling Phone 1300 884 687 or via fwc.gov.au
Organisations or employers seeking support and information can call Phone 1300 884 687 or make an online enquiry. Professional on call Workplace Relations and HR support starts from $1000 per month on a 12 month contract.
Hours of operation
Our Employer Advisory Service for SMEs operates (Eastern Standard Time):
Each month we offer our Employer Advisory Service clients a report that details:
iHR’s purpose-built information system can provide additional trend analysis and comparative data which can be used to identify and tackle problems.
iHR provides access to our Employer Advisory Service for SMEs via two payment options:
Our clients identify relevant staff that they would like to access our service; this typically includes managers or those who deal with human resource matters. Relevant staff can then call or email iHR for immediate support and advice. Advice is provided verbally and then confirmed in writing.
iHR can also provide HR consulting services on an ad hoc basis and offers HR Recruitment, Onsite Partnering and Coaching services should these better suit the needs of your organisation.
Organisational risk can be reduced by engaging experienced specialists, who provide practical advice in line with relevant legislation.
Our service can offer significant savings compared to the cost of working with an employment lawyer or employing additional resources within your organisation to cope with demand.
Advice tailored to your organisation
iHR designates a small number of consultants who understand your organisation and will ensure advice is in line with your organisation’s policy and practice. We deliver our advice in plain English with actionable steps and ensure advice is in line with relevant state or territory legislation. Click here for a sample written advice.
On call advice when you need it
iHR consultants are on call which allows and encourages your designated staff to use them as matters arise, this in turn reduces the risk of escalation or inappropriate action being taken.
Support for busy HR departments
Reassurance for internal HR that expert advice is available, so they can focus on organisational priorities. iHR can also assist in the ongoing development of staff who access the service with the provision of monthly fact sheets and articles.
Our Workplace Relations support team provides up to date, practical advice at the time it is needed on high risk Human Resource issues including:
If your organisation requires help with more complex matters that cannot be dealt with under the terms of our Employer Advisory Service agreement, iHR’s consultants can be engaged on an as-needs basis. This may include onsite support and, subject to the nature of the matter, either a specialist or an HR generalist would be assigned. iHR also offers training services which may be needed where gaps in knowledge and skills are identified in the general workforce or management level employees. Where complaints or cultural issues arise, iHR’s range of workplace investigation services including; mediation, workplace inquiries and investigations can also be utilised.