Factsheet
Managing Mental Ill Health in the Workplace Training
Nearly half of all Australians will experience a mental heath condition at some time in their lives (Black Dog Institute, 2018). There is no doubt that people in your organisation are and…
Read MoreWorkplace Mediation Skills Training
How can you assist two people who are in conflict with each other to reach agreement about working civilly and productively together, especially when one or both of them may…
Read MoreStepping Up – Front Line Managers Training
Leadership is a key to staff retention. Two thirds of Australian employers have seen an increase in staff turnover in the last three years (Business Insider, 2018). Employees leaving their…
Read MoreContact Officer
The role of a Contact Officer is NOT to mediate or counsel. If they engage in either of these important resolution strategies, it puts the organisation, the people involved and…
Read MoreCustodians of Culture
In the age of #metoo, managers must be aware that there is a greater chance of sexual harassment allegations being made either directly to them, or the HR department. Whatever…
Read MoreManaging Mental Ill Health in the Workplace
The following professional, but not legal, advice about mental ill health in the workplace is provided for your consideration: 1. What is mental health and what is mental ill…
Read MoreParental Leave
What is parental leave? Parental leave is a general term encompassing maternity, paternity, special maternity, adoption and concurrent parental leave. All parental leave, except for concurrent parental leave, is taken…
Read MoreWhat constitutes sexual harassment?
Sexual harassment occurs when a person makes unwelcome sexual advances, requests for sexual favours or engages in other unwelcome conduct of a sexual nature in circumstances in which a reasonable…
Read MoreWhat is unlawful harassment?
Under Federal and State legislation, unlawful harassment occurs when someone is made to feel intimidated, insulted or humiliated because of their race, colour, national or ethnic origin; sex; disability; sexual…
Read MoreTips to deal with common problems experienced by a Contact Officer
Problem 1: How can I protect a Complainant’s confidentiality when I have to keep records? Advice: Keep your records very basic and anonymous, so that they don’t identify a complainant or…
Read MoreRole of the Contact Officer
There are three aspects to the Contact Officer role, these are: To assist with setting a standard of acceptable behaviour in the workplace; To assist staff who may have a…
Read MoreConducting a one on one meeting as a Contact Officer
Organise a meeting for the right time and place, and have an open mind Greet positively Allow emotional behaviour to subside Ask if it is OK for you to take…
Read MoreRole of the Workplace Investigator
The role of a Workplace Investigator / Workplace Investigation Ofiicer includes: Maintaing a high level of familiarity with the organisation’s policies & procedures; Applying principles of natural justice to ensure…
Read MoreProbationary Period – your questions answered
Organisations or employers seeking HR support can call iHR Australia on 1300 884 687 or make an online enquiry. 1. What is a Probationary Period? The probationary period is the initial period of employment…
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