Workplace Investigations
Our Experience

iHR Australia is a leading provider of workplace behavioural investigations to organisations that are dealing with allegations of inappropriate workplace behaviour.

iHR Australia provides a range of investigation services, from dealing with informal complaints to significant and complex formal investigations.

We are experienced in dealing with complaints from operational to senior executive and board level, including liaising with unions involved in representing parties to a complaint.

iHR Australia can also review your internally conducted workplace investigations providing advice or recommendations.

This service can help ensure internal workplace investigations are sound and will stand up to external testing.

iHR Australia does not however provide investigation services relating to fraud, workers compensation or conduct surveillance activities, or interview children.


For immediate advice

For immediate advice or a quote on conducting an independent workplace investigation call

Expert Workplace Investigators

All iHR Australia workplace investigators are senior HR and Employee Relations professionals with a minimum of 15 years’ experience. Several members of the investigations team also have legal qualifications and experience.

iHR Australia has conducted hundreds of workplace investigations across a diverse range of industries including private sector, not-for-profit and government organisations. Our investigators remain focused, sensitive and impartial throughout.

Workplace investigations are at all times supervised by iHR Australia’s Director of Workplace Relations and Senior Investigator, John Boardman, and reviewed at critical points by our legal consultant.

Director of Workplace Relations and Senior Investigator
John Boardman

John Boardman is iHR Australia’s Director of Workplace Relations and has an extensive background in human resource management and industrial relations. He possesses high order analytical understanding, the proven ability to assess strategic options, and strong negotiating, advocacy and presentation skills. John has over 30 years’ experience in human resource management, many of which have been at senior executive level.

John is a competent ‘hands-on’ technician and has researched, prepared and conducted complex cases before both State and Federal tribunals. John has also provided advice to employers throughout major industrial relations disputes.

John has extensive experience in conducting independent workplace investigations into allegations of bullying and harassment, and has conducted major investigations across a broad range of industries. John also possesses significant experience in mediation and dispute resolution and has worked with a variety of organisations and workers at varying levels to assist in restoring appropriate working relationships.

John co-facilitates iHR Australia’s Workplace Investigation Officer Training around Australia.

As the head of iHR Australia’s investigations team, John reviews all reports and oversees all investigations to ensure a highly conscientious and consistent approach is applied.


Consultant Profiles

Atousa Khadem

Senior Workplace Relations Adviser

Atousa is passionate about developing individuals to unleash their full potential by providing them with the tools.

Costa Brehas

Senior Workplace Relations Adviser

Costa is an experienced workplace relations practitioner having also previously practised as a lawyer for over 25 years.

Dr Helen Sitlington PhD

Senior Workplace Relations Adviser

Dr Helen Sitlington has over 25 years’ experience as a Human Resources and Employment Relations practitioner and is a Certified Practitioner with the Australian Human Resource Institute.

Dr Verena Marshall, PhD

Senior Workplace Relations Adviser / Facilitator

Verena specialises in workplace investigations, mediations, and training.

John Boardman

Director Workplace Relations / Subject Matter Expert

John is iHR Australia’s Director of Workplace Relations and has an extensive background in human resource management and industrial relations.

Karen Hermann

Senior Workplace Relations Adviser

Karen Hermann is an experienced workplace relations legal practitioner and a nationally accredited mediator, with a background working for leading private law firms, industry associations and government departments at Federal and State level.

Marie Irwin

Senior Workplace Relations Adviser

Marie has worked in the field of workplace relations and employment law for more than twenty years with ASX100 companies, trade unions and major law firms in Sydney, Brisbane and Melbourne.

Mary Crean

Senior Workplace Relations Adviser

Mary Crean is a specialist in Workplace Investigations. Adept in providing advice post investigation, she is able to assist in managing the workplace after the inevitable disruption of an investigation, providing solutions and recommendations going forward.

Paula Bruce

Facilitator/Senior Workplace Relations Adviser

Paula Bruce is a workplace dispute resolution expert. Since 1999, she has worked conscientiously to support organisations achieve conflict resolution both through models of early intervention such as mediation, education and collaboration and by providing workplace behaviour reviews/audits and investigations when necessary.

Steven Booker

Consulting Psychologist/Facilitator

Steven Booker is an experienced business and counselling psychologist with a combination of mental health, HR and employment law knowledge that has helped many organisations and managers resolve, mediate, investigate and crisis manage complex mental illness, stress, conflict, organisational change and workplace critical incidents.

The benefits of working with iHR Australia Workplace Investigators

We are impartial

We come to the process with a view free of the workplace’s prejudices, and with no relationship with the alleged parties

We are experts

We have conducted numerous complex investigations, including union representation in sensitive industrial environments, for large private and public sector employers


Risk minimisation

We can help your organisation to avoid unlawful or unfair dismissal action


We supervise

Workplace investigations are at all times supervised by iHR Australia’s Workplace Relations Senior Investigator, and reviewed at critical points by our legal consultant.

When to initiate a Workplace Investigation?

When a complaint is made about alleged harassment, bullying or discriminatory behaviour, an informal response is not appropriate. Employers can be held vicariously liable for harassment and bullying behaviour, so it is essential that a complaint be handled well.

Each workplace investigation is different, depending on the nature of the allegation and the organisation, and requires different approaches and methodologies.

When to use independent Workplace Investigations?

Your organisation may need to initiate a workplace investigation if:

  • The matter could not be handled objectively if addressed internally, or the organisation does not have suitable skills or resources available
  • Your in-house HR person feels uncomfortable or unable to undertake the investigation process objectively
  • The investigation involves senior employees
  • The outcome of the investigation will probably be subject to external review
  • It is required of your organisation by a third party such as WorkCover, WorkSafe or an insurer.

Locations and operational area

iHR Australia has it's Head Office located in Melbourne, however our investigators are spread across Australia and we can offer workplace investigations in all locations including the ability to conduct an investigation virtually.

Optional services

With our comprehensive Human Resource experience and capability iHR Australia is frequently engaged to assist in the provision of mediation, coaching, counselling and associated training services that may be required to restore operational normality following a complaint. iHR Australia can undertake reviews of internally conducted investigations and regularly conducts both in-house and public Workplace Investigation Officer Training courses around Now about iHR Australia's Workplace Investigations and Mediations

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