Create a psychosocially safe and productive workplace
The conversation around psychological safety is not a new concept. The landscape of workplace safety has long shifted from revolving around physical hazards to encompass the management of psychosocial risks. The real challenge lies in measuring psychological hazards, as they lack the visible indicators.
The new WHS laws has provided clear metrics, defined risk categories, and a nuanced framework for proactive psychological risk management.
The 14 psychosocial risks (Safe Work Australia)
- Job demands
- Low job control
- Poor support
- Lack of role clarity
- Poor organisational change management
- Inadequate reward and recognition
- Poor organisation justice
- Traumatic events or material
- Remote or isolated work
- Poor physical environment
- Violence and aggression
- Bullying
- Harassment, including sexual and gender-based harassment
- Conflict or poor workplace relationships and interactions
What we can help you with
The Australian WHS laws have placed the responsibility on employers to proactively prevent risks to workers' psychological health. While some organisations have been proactive in prevention before these new laws, the majority of interventions were reactive in nature. This implies that action was taken only when a complaint or incident came to light.
Identify the prevalence of existing psychosocial hazards in your organisation, and ensure the processes, working environment, team dynamics and other internal factors are not activating new hazards in the workplace
Design (or rewrite) highly tailored policies that are specific to addressing psychosocial risks, existing and potential, to ensure that they are not only compliant with Australian employment law (WHS Code of Practice: Managing psychosocial hazards) but also align with your business’ objectives
Assess and review the nature of your workplace culture, including HR policies and procedures, complaints handling processes, active and upcoming intervention strategies, and identify gaps and opportunities in leadership behaviours
Supervise (or assist with) the implementation of policies and procedures throughout your organisation, which involves providing guidance on areas requiring special attention, communicating policies to employees, addressing considerations related to changes in working conditions, enhancing leadership practices to ensure and revising or updating policies and procedures with a focus on psychosocial risks.
Coach, train and mentor executives and leaders on how to reinforce and monitor the effectiveness of the chosen strategies to eliminate psychosocial risks.
Who is this for?
Organisation with a serious intent to eliminate both physical and psychological risks to facilitate a healthy workplace environment will receive our assistance to navigate the terrain of psychosocial risks in the workplace.
The elimination of psychosocial risks is a leadership priority as it comes down to protecting people, their health and safety as well as enhancing the employer brand.
Business leaders
Persons conducting or undertaking (PCBUs)
Workplace safety and health officers
Line managers
HR professionals
How we do it
From start to end, the full process consists of 6 integral steps, but we can work around your organisation's needs
Initial consultation
We understand your business, people and help to determine the signs of psychosocial risks in employee performance, communication and engagement, and how to conduct supportive early intervention
Identify psychosocial risks
We conduct (or coach you to conduct) a globally validated and benchmarked employee risk survey and/or focus group to understand the risks in your business.
Analyse the perceptions between employees and managers
We analyse existing gaps between an employee's expectation of a highly functional workplace and a managers' risk perception.
Priortise risks
Propose risk assessment strategies (relevant to industry type, organisation size and job roles) to eliminate, as far as reasonably possible, the negative health impacts of psychosocial hazards in the workplace
Action
Go a step beyond annual employee satisfaction surveys to practically implement tailored strategies into a structured, documented system for managing psychosocial risks. This includes strengthening complaints handling processes like incident notification, data gathering, intervention evaluation and ongoing improvement
Monitoring
Regularly review the control measures to ensure they remain effective, relevant, and are preventative in nature. This helps reduce potential legal and health risks, and improves employee retention rates
Why choose us
With iHR Australia, you are choosing a partner that:
Understands that your approach to people matters needs to be appropriate to your business objectives and desired workplace culture.
Values proactive leadership to cultivate a psychosocially-risk free workplace culture.
Ensures that you are not just compliant with employment laws but continue to check-in with your business and people.
Guarantees a commitment to understand your business to provide tailored advice and support to design safer workplaces.
Utilises the expertise of a highly qualified and supportive team of Australian based senior consultants with over 20 years of industry experience.
Understands HR regulatory compliance relevant to your business, industry, and location.
Our pricing structure
Our pricing structure is customised and based on the type of expertise you need.
Service as needed
Pay by the hour based on number of hours the project needs.
Service on retainer
A monthly retainer fee based on the number of hours you regularly need.