Stepping Up – Training for new managers
This program is aimed at the inexperienced manager to provide them with skills, insights and tools to be able to confidently take on the role of the manager. The program will focus on their responsibilities in building and managing the team, setting expectations, managing performance, and improving business results. Participants will also gain useful tips and techniques on how to communicate with team members and make the transition from team member to manager.
Using our signature '' training methodology, participants will observe, analyse and practice techniques portrayed in the workplace scenarios.
Cliftons Sydney
Thursday, 21 November 24 AEDT
9:00 am to 5:00 pm
JOIN US
$790 AUD
Before you register, view our terms and conditions for our refund and cancellation policy.
Stepping Up – Training for new managers
Stepping Up – Training for new managers
Key takeaways
- Responsibilities of a manager and role in building performance and culture.
- How to manage the team and build a culture.
- Self-awareness.
- Setting expectations and holding employees accountable.
- Coaching, giving feedback and handling conflict.
Workshop learning outcomes
- Appreciate the responsibilities and expectations of managers to build cultures that drive accountability, build capability and inspire team members.
- Understand the requirement to both lead and manage to be successful.
- Describe the importance of building personal self-awareness and a leaders role in setting the tone.
- Understand how to set expectations, hold employees accountable, manage and communicate to the team.
- Demonstrate the thinking required to set the right direction for the team, align goals and delegate.
- Understand how to build your team and the right culture.
- Managing and communicating to your team through one-on-one discussions, team meetings, coaching, giving feedback and handling workplace conflict.
- Understand the nuances of how you came into the role, and the implications of how you should start their role.
Your expert facilitator for this workshop
Lisa Doherty
Lisa is a highly experienced coach, facilitator and people development specialist, who has worked across most industries in the private, government and not-for-profit sectors, including gas, water, electricity, engineering, mining, banking, finance/insurance, gaming, airline, telecommunications, professional services, transport and food.
Our unique Workplace Reality Theatre training methodolody
Experience first-hand the genuine impact professional actors has in learning and development.
Watch actors play out relevant scenarios to develop a deeper understanding of the course content. This will be a training session your team will remember for years.
Workshop location
Cliftons Sydney
Upcoming workshops in this location
Stepping Up: Frontline Managers Training
Thu, 21 November
Sydney