Senior Facilitator, Coach and Consultant
Natasha Charles brings over 20 years of senior People and Culture leadership experience across defence, manufacturing, aged care, animal welfare and community services sectors, working within both multinational matrix organisations and mid-sized not-for-profits.
Natasha specialises in organisational design, culture transformation, leadership development, enterprise bargaining, and change management. She has led restructures, negotiated enterprise agreements, driven workforce growth in constrained labour markets, and implemented enterprise-wide capability and talent strategies. Her experience includes facilitating executive strategy workshops, board effectiveness reviews, leadership development programs, and HBDI team profiling sessions.
Her facilitation style combines strategic insight with practical application. Drawing on global experience across the UK, India and Australia, she creates engaging, psychologically safe environments that balance commercial outcomes with human-centred leadership. She is known for her ability to guide leaders through complex conversations with clarity, structure and confidence.
Natasha is passionate about building capable, accountable leaders, strengthening organisational effectiveness, and embedding inclusive, high-performing cultures that support sustainable growth and positive employee experience.
Qualifications and Certifications
Master of International Business (Distinction), RMIT University
Graduate Diploma in Personnel Management (CIPD Certified), University of Central Lancashire (UK)
National Vocational Qualification Level 3, Business Administration (UK)
Certified Change Manager (Prosci) Executive Coach (Institute of Executive Coaching & Leadership – Levels 1 & 2)
HBDI Practitioner, Herrmann International
Certified Practitioner Human Resources (CPHR – Senior Leader Pathway), AHRI
