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Workplace Dispute Resolution

Independent workplace investigations establish the facts and support fair, defensible decisions. A workplace investigation can affect careers, team trust and organisational reputation. Poor scoping, delay, perceived bias or inconsistent evidence handling can compound the original complaint and expose the organisation to further challenge.

Our Services

Workplace Dispute Resolution

iHR Australia helps organisations resolve workplace disputes early, fairly and with a clear pathway forward.

We identify what is driving the dispute and match the response to the people, risks and workplace obligations involved.

Workplace disputes become harder to resolve when positions solidify, communication shifts into formal correspondence or managers repeat an approach that is not working. Delay can increase absence, claims, turnover and disruption across the wider team. Effective resolution starts by separating the underlying issues from the positions people have taken.

Our specialists clarify the issues, assess the applicable workplace framework and design a proportionate resolution pathway that helps the organisation move forward.

25+ years of experience:
Established experience supporting organisations with workplace investigations and conflict resolution.

Independent and impartial:
Objective evidence assessment, with the investigator separate from your organisation’s outcome decision.

Experienced with complex matters:
Support for sensitive complaints, including investigations involving executives and board members.

Clear findings and practical insight:
Written reports explain our findings, with optional recommendations addressing underlying workplace issues.

Why choose iHR Australia For Workplace Dispute Resolution?

Experienced investigators. Clear, defensible findings.

For more than 25 years, organisations across Australia have trusted iHR Australia to handle sensitive workplace matters with independence, professionalism and care.

Request a Dispute Resolution Expert

By the numbers

Since 1998

Independent workplace dispute resolution expertise

1,500+

Clients supported across Australia & New Zealand

500+

Sensitive workplace matters resolved each year

600+

Training programs delivered annually

Our dispute resolution process

1. Understand the dispute

We discuss the concerns, people involved and your priorities to understand the situation and barriers to resolution.

2. Agree on the approach

We identify a suitable resolution process and clarify participation, expectations and next steps with those involved.

3. Facilitate constructive discussions

We help participants share their perspectives, explore the issues and work towards practical solutions.

4. Confirm outcomes and next steps

We document any agreed actions, clarify responsibilities and discuss further support where issues remain unresolved.

Meet our workplace relations advisers

Experienced HR and workplace relations professionals, bringing independent judgement and sensitivity to complex complaints.

John Brennan

John Brennan

Senior Workplace Relations Advisor and Facilitator

Marie Irwin

Marie Irwin

Senior Workplace Relations Advisor

Martin Bock - Senior Workplace Relations Advisor

Martin Bock

Senior Workplace Relations Advisor, Mediator & Consultant

Paula Bruce

Paula Bruce

Senior Workplace Relations Advisor and Facilitator

Adam Simms

Adam Simms

Senior Workplace Relations Advisor

Dr Helen Sitlington PhD

Dr Helen Sitlington PhD

Senior Workplace Relations Advisor

Karen Blackhurst

Karen Blackhurst

Senior Workplace Relations Advisor

Jay Locke

Jay Locke

Senior Workplace Relations Advisor

Karen Streckfuss

Karen Streckfuss

Senior Workplace Relations Advisor

Kate Moore - Senior HR Consultant and Workplace Mediator

Kate Moore

Senior HR Consultant and Workplace Mediator

Dr. Verena Marshall

Dr. Verena Marshall, PhD

Senior Workplace Relations Advisor and Facilitator

Steven Booker Consulting Psychologist

Steven Booker

Consulting Psychologist and Senior Facilitator

Tom Stodulka

Tom Stodulka

Senior Workplace Relations Advisor

Liz Herszfeld

Liz Herszfeld

Senior Workplace Relations Advisor

FAQs

Common questions decision-makers ask about Workplace Dispute Resolution

iHR Australia

Next step

Strengthen your approach to workplace dispute resolution.

Speak with iHR Australia about engaging one of our independent advisers.

Book a consultation with an iHR specialist

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