1. Define the review scope
We clarify the workforce, employment arrangements, industrial instruments, payroll concerns and records required for the review.

Practical workplace relations advice for high-stakes decisions and everyday employment matters. Workplace decisions become risky when managers act before facts, authority, documents and process requirements are clear. Conversely, excessive caution can allow issues to drift and undermine standards.
We examine the employment obligations, workforce practices and controls behind payroll to determine whether employees are being paid correctly and consistently.
Wage compliance issues can begin with an incorrect award, classification, allowance, roster or payroll rule and continue unnoticed across multiple employees and pay periods. iHR Australia helps organisations assess their obligations, identify potential exposure and strengthen the processes connecting HR, operations and payroll.
The engagement can be appropriate when you need:
Accurate payroll processing does not guarantee wage compliance. The employment rules and workforce information feeding payroll must also be correct, current and consistently applied.
25+ years of experience:
Established experience supporting organisations with workplace investigations and conflict resolution.
Independent and impartial:
Objective evidence assessment, with the investigator separate from your organisation’s outcome decision.
Experienced with complex matters:
Support for sensitive complaints, including investigations involving executives and board members.
Clear findings and practical insight:
Written reports explain our findings, with optional recommendations addressing underlying workplace issues.
For more than 25 years, organisations across Australia have trusted iHR Australia to handle sensitive workplace matters with independence, professionalism and care.
Request a Workplace Relations AdviserIndependent and external workplace relations expertise
Clients supported across Australia & New Zealand
Sensitive workplace matters resolved each year
Training programs delivered annually
We clarify the workforce, employment arrangements, industrial instruments, payroll concerns and records required for the review.
We examine award coverage, classifications, entitlements, hours, allowances, penalties, overtime and record-keeping against current workplace practices.
We document potential compliance gaps, assess their significance and help the organisation determine what requires immediate attention.
We support remediation planning and improve the documents, processes, responsibilities and checks needed to reduce future compliance risk.
FAQs

Next step
Speak with iHR Australia about the workplace, compliance or organisational issue your leaders need to solve.