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Independent/External Workplace Investigations

Independent workplace investigations establish the facts and support fair, defensible decisions. A workplace investigation can affect careers, team trust and organisational reputation.

Poor scoping, delay, perceived bias or inconsistent evidence handling can compound the original complaint & expose the organisation to further challenge.

iHR Australia conducts independent workplace investigations into complex complaints and allegations.

We match the process to the seriousness and complexity of the matter. The investigator remains independent of the outcome decision and communicates clearly with the organisation about scope, process, timing and emerging procedural issues.

Our investigators define clear terms of reference, gather and test evidence, provide procedural fairness and deliver findings that help decision-makers determine the appropriate next step.

The engagement can be appropriate when you need:
  • Initial complaint and process assessment
  • Conflict-of-interest and independence check
  • Terms of reference and allegation drafting
  • Investigation plan and participant map
  • Complainant, respondent and witness interviews

Whether you need focused support with workplace investigations or a broader program of workplace improvement, our specialists provide practical guidance tailored to your organization

25+ years of experience:
Established experience supporting organisations with workplace investigations and conflict resolution.

Independent and impartial:
Objective evidence assessment, with the investigator separate from your organisation’s outcome decision.

Experienced with complex matters:
Support for sensitive complaints, including investigations involving executives and board members.

Clear findings and practical insight:
Written reports explain our findings, with optional recommendations addressing underlying workplace issues.

Why choose iHR Australia For Workplace Investigations?

Experienced investigators. Clear, defensible findings.

For more than 25 years, organisations across Australia have trusted iHR Australia to handle sensitive workplace matters with independence, professionalism and care.

Request a Workplace Investigation

By the numbers

Since 1998

Independent and external workplace investigations expertise

1,500+

Clients supported across Australia & New Zealand

500+

Sensitive workplace matters resolved each year

600+

Training programs delivered annually

Our workplace investigation process

iHR Australia - Our workplace investigation process

1. Discuss your concerns

Tell us about the complaint, your priorities and any immediate concerns.

iHR Australia - Our workplace investigation process

2. Confirm the scope

We clarify workforce context, current systems, known concerns, decision-makers and the outcomes the organisation needs.

iHR Australia - Our workplace investigation process

3. Investigate the matter

We conduct interviews, review evidence and provide appropriate opportunities to respond.

iHR Australia - Our workplace investigation process

4. Report and debrief

Receive a written findings report and discuss next steps for your organisation.

Meet our workplace investigators

Experienced HR and workplace relations professionals, bringing independent judgement and sensitivity to complex complaints.
John Brennan

John Brennan

Senior Workplace Relations Advisor and Facilitator

Marie Irwin

Marie Irwin

Senior Workplace Relations Advisor

Martin Bock - Senior Workplace Relations Advisor

Martin Bock

Senior Workplace Relations Advisor, Mediator & Consultant

Paula Bruce

Paula Bruce

Senior Workplace Relations Advisor and Facilitator

Adam Simms

Adam Simms

Senior Workplace Relations Advisor

Dr Helen Sitlington PhD

Dr Helen Sitlington PhD

Senior Workplace Relations Advisor

Karen Blackhurst

Karen Blackhurst

Senior Workplace Relations Advisor

Jay Locke

Jay Locke

Senior Workplace Relations Advisor

Karen Streckfuss

Karen Streckfuss

Senior Workplace Relations Advisor

FAQs

Common questions decision-makers ask about Independent Workplace Investigations

iHR Australia Book a consultation with an iHR specialist

Next step

Strengthen your approach to independent workplace investigations.

Speak with iHR Australia about engaging one of our independent investigators.

Book a consultation with an iHR specialist

Our workplace investigation services

iHR Australia delivers targeted assessments and formal investigations, tailored to the seriousness and complexity of each matter across Australia.

Our workplace investigations can include terms of reference, participant interviews, evidence review, a written findings report and a client debrief.

Bullying and harassment investigations

Independent investigations into alleged workplace bullying, intimidation and inappropriate behaviour.

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Sexual harassment investigations

Sensitive assessment of alleged unwelcome sexual conduct in the workplace and at work-related events.

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Workplace misconduct investigations

Evidence-based investigations into alleged breaches of workplace policies, codes of conduct and professional standards.

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Discrimination investigations

Impartial assessment of employee complaints involving alleged discriminatory treatment and workplace conduct.

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Preliminary assessments

Initial complaint assessment to clarify the issues and determine whether a formal investigation is appropriate.

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Whistleblower investigations

Investigation support for workplace conduct disclosures, with scope and confidentiality requirements established at the outset.


Explore more about iHR Australia

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Strengthen Compliance and Governance

Turn workplace obligations into clear governance, reliable systems and defensible decisions.

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Improve Organisational Performance

Align people, structure, leadership and culture so the organisation can perform at its best.