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HR Policies & Procedures

Practical workplace relations advice for high-stakes decisions and everyday employment matters. Workplace decisions become risky when managers act before facts, authority, documents and process requirements are clear. Conversely, excessive caution can allow issues to drift and undermine standards.

Clear, compliant HR policies and procedures that work in practice.

We help organisations turn workplace obligations and behavioural expectations into practical documents that managers and employees can understand, access and apply consistently.

Workplace policies should do more than sit in a folder. Outdated, generic or legally unclear documents can create risk when leaders need to manage performance, respond to misconduct, handle complaints or make decisions affecting employees.

iHR Australia develops, reviews and updates HR policies and procedures so they reflect applicable workplace obligations, organisational practices and the way people matters are managed in real workplaces.

The engagement can be appropriate when you need:
  • Organisation-wide policy and procedure review
  • New or updated HR policies
  • Employee handbook development
  • Codes of conduct and workplace behaviour standards
  • Bullying, harassment, sexual harassment and discrimination policies
  • Grievance and complaint-handling procedures
  • Performance, conduct and disciplinary procedures
  • Leave, attendance and flexible work policies
  • Remote and hybrid work policies
  • Technology, social media and workplace AI-use policies
  • Psychosocial risk and workplace safety procedures
  • Policy consultation, implementation and manager guidance

A policy only reduces workplace risk when people can find it, understand it and then apply it consistently when decisions need to be made.

25+ years of experience:
Established experience supporting organisations with workplace investigations and conflict resolution.

Independent and impartial:
Objective evidence assessment, with the investigator separate from your organisation’s outcome decision.

Experienced with complex matters:
Support for sensitive complaints, including investigations involving executives and board members.

Clear findings and practical insight:
Written reports explain our findings, with optional recommendations addressing underlying workplace issues.

Why choose iHR Australia for HR Policies & Procedures?

Experienced workplace relations advisers. Clear, impartial support.

For more than 25 years, organisations across Australia have trusted iHR Australia to handle sensitive workplace matters with independence, professionalism and care.

Request a Workplace Relations Adviser

By the numbers

Since 1998

Independent and external workplace relations expertise

1,500+

Clients supported across Australia & New Zealand

500+

Sensitive workplace matters resolved each year

600+

Training programs delivered annually

Our workplace relations process

1. Understand your requirements

We clarify the organisation’s workforce, operating environment, existing documents, known risks and the policies or procedures required.

2. Review obligations and current practice

We examine relevant workplace requirements, internal processes and existing documentation to identify gaps, inconsistencies and outdated content.

3. Develop practical documents

We draft or update policies and procedures using clear language, defined responsibilities and steps that reflect how the organisation operates.

4. Implement and maintain

We support consultation, communication and rollout, then establish a review approach to keep documents current, understood and consistently applied.

Meet our experts

Experienced HR specialists developing and reviewing clear, compliant and practical policies and procedures that guide workplace behaviour, support consistent decisions and reduce organisational risk.
John Brennan

John Brennan

Senior Workplace Relations Advisor and Facilitator

Martin Bock - Senior Workplace Relations Advisor

Martin Bock

Senior Workplace Relations Advisor, Mediator & Consultant

Nicolette Barnard

Nicolette Barnard

Strategic Human Resources Advisor

Karen Blackhurst

Karen Blackhurst

Senior Workplace Relations Advisor

Narelle Mounsey

Narelle Mounsey

Senior Facilitator & Consultant

Kate Moore - Senior HR Consultant and Workplace Mediator

Kate Moore

Senior HR Consultant and Workplace Mediator

FAQs

Common questions decision-makers ask about HR Policies & Procedures

iHR Australia

Next step

Take a more deliberate approach to improve HR policies & procedures.

Speak with iHR Australia about the workplace, compliance or organisational issue your leaders need to solve.

Book a consultation with an iHR specialist


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Turn workplace obligations into clear governance, reliable systems and defensible decisions.

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Workplace issues rarely sit neatly in one category. Our integrated expertise helps organisations respond to immediate concerns, strengthen the systems behind them and build the capability needed for better long-term performance.