Build Skills. Inspire Success. Expert-led workshops that turn workplace challenges into strategic opportunities.
Delivered in an interactive, classroom-style environment, these open programs provide practical, evidence-based learning that equips participants with the skills and confidence to drive meaningful change within their organisations.
Each workshop showcases our engaging facilitation approach and can also be tailored and delivered in-house to address your organisation's unique goals, challenges, and learning objectives.
Our Workplace Reality Theatre®, involving professional actors, presents realistic situations to help hone in on practical strategies to effectively manage and resolve professional challenges.
Contact Officer Training
Equip your Contact Officers with the skills to listen, explain available options and respond appropriately when employees raise workplace concerns.
Learn about Contact Officer Training25+ years of experience:
Established experience supporting organisations with workplace investigations and conflict resolution.
Independent and impartial:
Objective evidence assessment, with the investigator separate from your organisation’s outcome decision.
Experienced with complex matters:
Support for sensitive complaints, including investigations involving executives and board members.
Clear findings and practical insight:
Written reports explain our findings, with optional recommendations addressing underlying workplace issues.
For more than 25 years, organisations across Australia have trusted iHR Australia to handle sensitive workplace matters with independence, professionalism and care.
Request a Workplace Relations AdviserIndependent and external workplace relations expertise
Clients supported across Australia & New Zealand
Sensitive workplace matters resolved each year
Training programs delivered annually
Tell us about the workplace issue, your organisation’s priorities and the decisions you need support with.
We assess the circumstances, relevant policies and employment arrangements to identify key risks and practical options.
We explain your options and recommend practical steps to help you manage the matter with clarity and confidence.
We guide your team through agreed actions, with further support available as circumstances change.
Next step
Speak with iHR Australia about the workplace, compliance or organisational issue your leaders need to solve.
Identify, prevent and respond to people-related workplace risk before it becomes a wider organisational problem.
Turn workplace obligations into clear governance, reliable systems and defensible decisions.
