Leadership, Performance & People Management

Managing Everyday Performance

This program helps managers create the conditions for good performance and address concerns early.

Participants learn to set expectations, empower and develop their employees for success, evaluate performance, and explore possible causes of a gap and choose a proportionate next step.

Realistic scenarios allow leaders to practise informal and formal conversations while balancing clarity, respect, documentation and procedural fairness. The program reinforces performance management as an everyday leadership capability, not a process reserved for when performance expectations haven’t been met.

Designed for:
Managers, supervisors and team leaders responsible for employee performance.

Leading with Impact: Culture, Feedback & Performance

This integrated program examines how leadership behaviour shapes culture, feedback and team performance. It connects organisational expectations with the conversations, decisions and behaviours employees experience day to day.

Participants learn to model standards, create safety for constructive feedback, hold people accountable and respond when conduct or performance begins to drift. The program can align to an existing framework or establish a common leadership standard.

Designed for:
Senior leaders, experienced managers and leadership teams.

Stepping Up

This foundational program supports employees moving into their first people-leadership role.

It gives new managers practical tools for setting expectations, delegating, communicating, giving feedback, managing performance and responding to common people-management challenges.

The program helps participants understand what is expected of them as a manager and build the practical skills and confidence to lead their team effectively.

Designed for:
New and emerging managers, supervisors and team leaders.

Manager Essentials

Manager Essentials provides managers and supervisors with an introduction to the key responsibilities and obligations that come with managing people in an Australian workplace.

The program covers the foundations of workplace culture and leadership, psychosocial risks, performance management, workplace behaviour and other core areas managers need to understand. It is designed to build awareness of what managers are responsible for and help them or the organisation identify where they may need further support or capability development.

Designed for:
New and existing managers and supervisors who need a practical overview of their people-management responsibilities.