Investigations, Compliance & HR Capability
Build the technical judgement and practical capability needed to manage sensitive workplace processes with confidence.
Join our Specialist Workshop
Give people practical skills to handle difficult conversations, workplace conflict and challenging interactions before problems escalate.
Investigations, compliance and workplace behaviour matters require more than knowing a policy.
HR practitioners and leaders need to recognise risk, choose the right process, communicate fairly, document decisions and understand when specialist support is required.
iHR Australia's programs draw on current workplace relations, investigations and organisational experience. They can be tailored to the responsibilities of HR teams, internal investigators, senior leaders or managers who need support from HR to address workplace behaviour early and appropriately.
Choose the right program
- Do HR practitioners or leaders need a practical foundation in workplace investigations?
- Does the organisation need a stronger shared understanding of workplace compliance risk?
- Do HR team members need a consistent way to coach managers through behaviour conversations?
- Do practitioners need trauma-informed skills for complaints, interviews and sensitive employee processes?
Programs within Investigations, Compliance & HR Capability
Managing Workplace Investigations
This program introduces the principles and practical stages of a fair workplace investigation.
Participants work through complaint triage, scope, terms of reference, allegation drafting, evidence planning, interviews, credibility, the balance of probabilities, findings, confidentiality and the responsibilities of the investigator and organisational decision-maker.
The learning focuses on judgement as well as process. Participants consider when an investigation is necessary, when another response may be more proportionate, how to preserve independence and procedural fairness, and when the complexity or risk of a matter requires an experienced external investigator.
Designed for:
HR and workplace relations professionals, business leaders and internal roles involved in workplace investigations.
Workplace Compliance Masterclass
This practical masterclass gives leaders and HR practitioners a clear view of the workplace compliance framework and the organisational systems needed to apply it consistently.
Content can cover the National Employment Standards, modern awards, enterprise agreements, contracts, policies, record-keeping, pay and conditions, performance, conduct, termination risk and governance.
Rather than attempting to turn participants into lawyers, the program strengthens their ability to identify risk, ask the right questions, use reliable sources, document decisions and escalate matters that require specialist workplace relations or legal advice.
Designed for:
HR practitioners, people leaders, business owners, operational leaders and executives with workplace compliance responsibilities.
Coach the Coach: HR Supporting Managers to Address Workplace Behaviour
This program helps HR and People & Culture practitioners coach managers to address inappropriate or concerning workplace behaviour directly, fairly and early.
Participants learn how to clarify the issue, test assumptions, identify the manager’s role, plan practical language and support a conversation without automatically taking ownership of every matter.
The program also develops judgement about risk, documentation, consistency and escalation. Realistic scenarios help HR practitioners distinguish coaching, feedback, performance management, complaint handling and formal investigation, while maintaining clear accountability between the manager and HR.
Designed for:
HR, People & Culture and workplace relations professionals who advise and coach managers.
Trauma-Informed Practice for HR Practitioners
This program builds trauma literacy and practical process skills for HR practitioners supporting complaints, investigations, disclosures, critical incidents and other sensitive workplace matters.
Participants examine how trauma may affect communication, memory, engagement and a person’s experience of organisational processes.
Trauma-informed practice is presented alongside impartiality, evidence testing and procedural fairness. The program helps practitioners make safer choices about preparation, language, interviews, support, pacing, referrals, boundaries and self-management, while recognising that the HR role is not clinical treatment.
Designed for:
HR, People & Culture, workplace relations, complaints-handling and employee-relations practitioners.
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Strengthen the judgement behind sensitive workplace decisions.
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