Designed for: Current or potential internal workplace mediators
Program duration: Full day
In this program, iHR’s facilitator and expert Senior Workplace Relations Advisor will guide participants through the key principles of conducting an effective workplace mediation, focusing on best practice process and the skills required of an effective mediator. Participants will observe our unique Workplace Reality Theatre where the facilitator and our actors will re-enact relevant and engaging scenarios from real-life mediations for group discussions. Participants will conduct a basic two-party mediation and receive useful feedback from their disputants and our facilitator, in addition to reflecting on their own performance.
Topics addressed include:
At the conclusion of this workshop your managers, team leaders, and supervisors should:
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Click on the dates above for online registration. Early Bird Price are available only for registrations 3 months prior to the Public Training Program. See Terms & Conditions.
Public Program: See dates and locations for our Workplace Mediation Skills Public Training Program.
In-House Program: This program can be delivered in your workplace, and use your organisation’s policies, procedures and values. The program can also be modified to suit your individual needs. More information about our Workplace Mediation Skills In-House Training.