Current or potential internal workplace mediators
In this program, iHR's facilitator and expert Senior Workplace Relations Advisor will guide participants through the key principles of conducting an effective workplace mediation, focusing on best practice process and the skills required of an effective mediator. Participants will observe our unique Workplace Reality Theatre
where the facilitator and our actors will re-enact relevant and engaging scenarios from real-life mediations for group discussions. Participants will conduct a basic two-party mediation and receive useful feedback from their disputants and our facilitator, in addition to reflecting on their own performance.