Public training programs are delivered at CBD locations accessible by car and public transport. Venues are confirmed close to the program date with details sent to participants approximately 2 weeks before the program.
iHR Australia selects venues that provide participants with high quality food and beverage choices. Programs are fully catered with morning tea, afternoon tea and a lunch time meal. Participants attending half day programs are provided with morning tea.
Dietary requirements can be catered for with advance notice.
iHR Australia reserves the right to exclude or cancel registration to a Public Training program if the participant is deemed to represent an organisation or service provider that offers similar or competitive services to iHR Australia. A full refund of the registration fee will be provided in such circumstances.
The copyright in and all other intellectual property rights relating to the course documentation, and any other training materials provided to the program participants, are solely owned by and hereby reserved to iHR Australia. Under no circumstances may the whole or any part of the course documentation be reproduced or copied in any form without the prior written consent of iHR Australia. Training materials are defined to also include all electronic knowledge products or learning systems, which have been given to the participant on a storage device or made accessible via the Internet.
Should your circumstances change and you are unable to attend Training, please contact iHR Australia immediately via email to firstname.lastname@example.org or phone 1300 884 687 to amend your registration or associated requirement.
If, after booking a Training session you are unable to attend, you are welcome to nominate someone else to attend in your place at no additional cost, on the conditions that you notify us no later than 48 hours prior to commencement of the Training.
Notification received within 48 hours prior to, on the day of, or after, training date will be treated as cancellations.
If, after booking a Training session you are unable to attend, you are welcome to reschedule to another Training date with a $150 rescheduling fee, on the conditions that you notify us no later than 10 business days prior to commencement of the Training.
When rescheduling your Training session, any applicable difference in price will be charged to you in addition to any applicable rescheduling fee. Price differences may apply if your original training session is booked at discounted or promotional prices. You can pay any difference in fee over the phone using a credit or debit card.
Notification received within the period of 10 business days prior to, on the day of, or after, training date will NOT be eligible for a rescheduling.
A maximum of one reschedule/date transfer is permitted, subject to availability. Once you have rescheduled to an alternative date, any further changes will be treated as new registration and 100% training fees are payable, regardless of the date of the program booked.
If, after booking a Training session you are unable to attend, you are welcome to cancel your session by notifying iHR Australia via email or phone.
Cancellation fee of $150 will apply for cancellation received more than 10 business days prior to the commencement of the Training.
Cancellations received within the period of 10 business days prior to, on the day of, or after, training date will NOT be eligible for a refund.
In the event you have to cancel your confirmed registration, the following will occur:
iHR Australia will refund, within 7 business days of receiving a refund request, registration fees paid to iHR Australia as a result of amending your registration, after taking into consideration the relevant cancellation policy.
iHR Australia reserves the right to cancel or alter, without prior notice, any of the arrangements relating directly or indirectly to a Training event, for any circumstances beyond the iHR’s reasonable control. This includes the cancellation of an event itself.
Should iHR cancel a Training event, iHR will endeavour to process full refund of the registration fee within 7 days. iHR accepts no additional liability for travel or accommodation costs incurred.
Participants are advised to email email@example.com prior to making any travel arrangements.