Custodians of Culture Part 1&2: Anti Discrimination and Bullying Training for Managers

Designed for: Managers, team leaders, supervisors

Program length: Full day

Available Public Training Programs:

How to book:

Click on the dates above for online registration. Early Bird Price are available only for registrations 3 months prior to the Public Training Program.

If you do not see a suitable date in your location, please fill the form below to register your interest for future programs and to receive updates.

Program Overview:

In the first half of the day, the program focuses on Managers’ and Team Leaders’ responsibility as the custodians of your organisation’s workplace culture and the key elements of the manager’s role in preventing and effectively managing workplace bullying, harassment and discrimination issues.

An experienced iHR facilitator and two professional actors will bring to life real workplace situations using our unique Workplace Reality Theatre. Participants will have the opportunity to explore and apply effective leadership techniques and will learn about three leadership styles that heighten the risk of workplace issues and potential litigation.In the second part of the day participants gain an understanding of how to approach and conduct conversations to address inappropriate workplace behaviour.

Participants practice having the difficult conversations with an iHR actor who assumes various personas that may be encountered in a workplace. An expert facilitator coaches and guides participants through the skill practice session. This approach provides participants with a realistic simulation in which to practice an essential workplace skill.

Content:

Topics addressed include:

PART 1:

• The role of management in preventing and dealing with allegations of discrimination, harassment and bullying in the workplace
• The intent of EEO legislation and anti-bullying guidelines
• The importance of management and team culture and leadership style
• What is unlawful discrimination and sexual harassment
• What constitutes workplace bullying/harassment and what is appropriate performance management
• Responding to issues observed
• Handling complaints correctly

PART 2:

• Understanding that having a ‘coaching mindset’ will help alleviate anxiety associated with giving feedback on behaviour;
• Understanding that providing feedback on positive performance helps to open the door to having challenging discussions on unsatisfactory performance;
• Ability to identify the elements of a constructive and well structured discussion on inappropriate behaviour;
• Ability to prepare before having a discussion on inappropriate behaviour;
• Ability to utilise the Specific, Impact and Agreement (SIA) technique when addressing inappropriate behaviour;
• Understanding the legal implications of not dealing with poor behaviour.

Learning objectives:

•  Understand the background and spirit of Equal Employment Opportunity legislation and Anti Bullying guidelines
• Understand the impact (financial and cultural costs) that unmanaged issues can have on employer brand, continuity of operations, staff morale and retention and attraction of employees
• Understand the importance of effective and empathetic communication in the prevention of discrimination/sexual harassment and bullying issues in the workplace
• Ability to utilise the Specific, Impact and Agreement (SIA) technique when addressing inappropriate behaviour;
• Understanding the legal implications of not dealing with poor behaviour.

Delivery Options:

Public Program: See dates and locations for our Custodians of Culture Part 1&2: Anti Discrimination and Bullying Training for Managers Public Training Program.

In-House Program: This program can be delivered in your workplace, and use your organisation’s policies, procedures and values. The program can also be modified to suit your individual needs. More information about our Custodians of Culture for Managers – Part 1 & 2 Package (Full Day) In-House Training.

Venue and catering

Public training programs are delivered at CBD locations accessible by car and public transport. Venues are confirmed close to the program date with details sent to participants approximately 2 weeks before the program.

iHR Australia selects venues that provide participants with high quality food and beverage choices. Programs are fully catered with morning tea, afternoon tea and a lunch time meal. Participants attending half day programs are provided with morning tea.
Dietary requirements can be catered for with advance notice.

Public Training – Terms & Conditions

Attendance Ineligibility

iHR Australia reserves the right to exclude or cancel registration to a Public Training program if the participant is deemed to represent an organisation or service provider that offers similar or competitive services to iHR Australia. A full refund of the registration fee will be provided in such circumstances.

Copyright / Intellectual Property Rights

The copyright in and all other intellectual property rights relating to the course documentation, and any other training materials provided to the program participants, are solely owned by and hereby reserved to iHR Australia. Under no circumstances may the whole or any part of the course documentation be reproduced or copied in any form without the prior written consent of iHR Australia. Training materials are defined to also include all electronic knowledge products or learning systems, which have been given to the participant on a storage device or made accessible via the Internet.

Should your circumstances change and you are unable to attend Training, please contact iHR Australia immediately via email to info@ihraustralia.com or phone 1300 884 687 to amend your registration or associated requirement.

Substitution:

If, after booking a Training session you are unable to attend, you are welcome to nominate someone else to attend in your place at no additional cost, on the conditions that you notify us no later than 24 hours prior to commencement of the Training.

Reschedule:

If, after booking a Training session you are unable to attend, you are welcome to reschedule to new date at no additional cost, on the conditions that you notify us no later than 10 business days prior to commencement of the Training.

Should you notify us within the period of 10 business days prior to commencement of the Training; rescheduling fee of $150 will apply to reschedule you to another Training date.

When rescheduling your Training session, any applicable difference in price will be charged to you in addition to any applicable rescheduling fee. Price differences may apply if your original training session is booked at discounted or promotional prices. You can pay any difference in fee over the phone using a credit or debit card.

Refund Policy

Refunds:

• Cancellation more than 1 week prior to the event: 100% refund
• Cancellation less than 1 week, but more than 48 Hours prior to the event: $150 cancelation fee applies. (to cover costs incurred in relation to your registration)
• Cancellation less than 48 Hours: no refund

Cancellation:

If, after booking a Training session you are unable to attend, you are welcome to cancel your session by notifying iHR Australia via email or phone by no later than 10 business days prior to the commencement of the Training.

Cancellations received within the period of 10 business days prior to, on the day of, or after, training date will NOT be eligible for a refund.

Refunds:

In the event you have to cancel your confirmed registration, the following will occur:

• Cancellation received more than 10 business days prior to the commencement of the Training: 100% refund
• Cancellation received less than 10 business days prior to the commencement of the Training: no refund

Refund Processing:

iHR Australia will refund, within 7 business days of receiving a refund request, registration fees paid to iHR Australia as a result of amending your registration, after taking into consideration the relevant cancellation policy.

Cancellation of Training by iHR Australia

iHR Australia reserves the right to cancel or alter, without prior notice, any of the arrangements relating directly or indirectly to a Training event, for any circumstances beyond the iHR’s reasonable control. This includes the cancellation of an event itself.

Should iHR cancel a Training event, iHR will endeavour to process full refund of the registration fee within 7 days. iHR accepts no additional liability for travel or accommodation costs incurred.

Participants are advised to email info@ihraustralia.com prior to making any travel arrangements.