Managing Mental Ill Health in the Workplace

Managing Mental Ill Health


In a society with a growing number of reported cases of mental ill health, it is essential managers and supervisors know how to respond to the complex issues associated with these conditions. This program focuses on duty of care and manager responsibilities, behavioural indicators and how to approach a worker for whom a manager has concerns. This program has been developed under the guidance of iHR Australia’s consulting psychologist and is consistent with the expectations of courts and tribunals in this sensitive aspect of employment.

Designed for: Managers

Program length: 40min (approximately)
Information Library Information Library
Audio Narration Audio Narration
Video Clips Video Clips
Activities Activities
Assessment Assessment
Individual Certificate Individual Certificate
Manager's view on employees' course completion Manager's view on employees' course completion
Responsive Available on desktop and mobile devices
Customer Support Customer Support


  • Module 1 covers the observable indicators of mental ill health
  • Module 2 focuses on the initiation of conversation about mental ill health
  • Module 3 covers conducting the conversation
  • Module 4 provides ideas on handling common reactions to those sometimes challenging conversations

Learning outcomes:

On completion of the program learners should:
  • Understand the approach that should be taken by managers facing mental ill health challenges within their team
  • Be in a better position to understand some indicators of mental ill health
  • Be able to conduct a conversation with a person whose workplace behaviour indicates mental health challenges
  • Understand Workplace Health and Safety duties, confidentiality and privacy obligations
  • Understand legal obligations not to discriminate against a worker with a mental health challenge, how to make reasonable adjustment strategies for the worker and protect the confidentiality and privacy of the worker


  • Single licence
  • $44.00 AUD per licence (incl GST)
  • 12 months access per licence
  • 2+ licences
  • Your LMS
  • Multiple year access available

Course Snapshots

Managing Mental Ill Health Stats
Obligations of Employer
Conducting the Conversation

Course written by:

Dr. Leigh Hodder, PhD MAPS – Senior Workplace Relations Adviser / Consulting Psychologist / Facilitator

Dr. Leigh Hodder is an experienced consultant, workplace mediator and investigator who has also trained internal investigators at various organisations. Alongside her skills in coaching, mediation and training, Leigh is a consulting psychologist with over 20 years’ experience.
She has provided investigation and consulting services to organisations of various sizes and has worked in a wide range of industries including the government, not for profit and private sectors. In providing services to organisations, Leigh has gained valuable skills in negotiating with unions and has the insight and analytical ability to conduct in-depth investigations while following the principles of procedural fairness.
Leigh has conducted over 800 workplace mediations across a variety of industries since commencing mediation practice in 1996. She is a preferred workplace intervention supplier to Queensland Government departments and conducted her Honours Thesis on the mediation process with the Department of Justice and Attorney-General (QLD).
Her current activities include conducting independent workplace and safety incident investigations, organisational culture development partnering, team dynamics diagnostics, team and individual coaching, learning and development and mediation for various clients.
Leigh is a qualified and experienced Mediator, Victim/Offender Community Conference Convenor and Trainer/Assessor. She is also a member of the Australian Psychological Society, a registered Medicare Provider and Work Cover (Queensland) Provider.

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