Coaching on Performance

Coaching on Performance


It is critical that workplace leaders understand that performance management is about encouraging good performance as well as managing poor performance. It is a moral and legal obligation for leaders to be proactive in providing regular feedback and resolving shortfalls in performance.  Therefore, understanding their role as a coach on performance is critical. This program is based on iHR Australia’s many years of experience in developing leadership skills for Australian and international workplaces and was created by a combination of workplace relations and workplace culture specialists.

Designed for: Managers, Supervisors and Team Leaders

Program length: 30min (approximately)
Information Library Information Library
Audio Narration Audio Narration
Video Clips Video Clips
Activities Activities
Assessment Assessment
Individual Certificate Individual Certificate
Manager's view on employees' course completion Manager's view on employees' course completion
Responsive Available on desktop and mobile devices
Customer Support Customer Support


  • Module 1 covers leader behaviours that foster good performance
  • Module 2 focuses on how to prepare for a coaching meeting when an employee is not meeting performance standards
  • Module 3 provides an example of conducting a face-to-face coaching session with an employee who is not meeting performance standards

Learning outcomes:

On completion of the program learners should:
  • Understand that leaders need to lead on a positive performance driven culture in their team
  • Understand their role in building and reinforcing performance standards
  • Be able to prepare effectively for a coaching conversation aimed at improving performance
  • Understand the importance of tone and use of language when coaching on performance
  • Be able to conduct a one-on-one coaching on performance discussion


  • Single licence
  • $44.00 AUD per licence (incl GST)
  • 12 months access per licence
  • 2+ licences
  • Your LMS
  • Multiple year access available

Course Snapshots

Leader Behaviour
Conversation plan steps

Course written by:

Stephen Bell

Stephen Bell, Managing Director

As iHR Australia’s founder and Managing Director, Stephen Bell has led the expansion of the business into Asia, establishing iHR Asia Pacific in 2005. Under Stephen’s leadership, iHR Australia has established a varied client base in regional and metro areas across Australia and South-East Asia.
Stephen is an accomplished speaker, coach and mentor in the areas of leadership and workplace culture with those skills acknowledged across the South-East Asia region. Stephen is regularly engaged as a guest speaker and facilitates leadership programs for iHR’s local and international clients at the executive level.
John Boardman

John Boardman, Director of Workplace Relations

John has an extensive background in human resource management and industrial relations. His expertise includes high-order analytical skills and a proven ability to assess strategic options. He has strong negotiating, advocacy and presentation skills. John has over 30 years’ experience in human resource management, many spent at senior executive level.
John is a competent ‘hands-on’ technician and has researched, prepared and conducted complex cases before both state and federal tribunals. These include full-bench appeals, arbitrated wrongful dismissal cases, award variation, the making of enterprise agreements and Australian Workplace Agreements, and construction site allowances. John has also provided advice to employers involved in major industrial relations disputes.
John has extensive experience in conducting independent workplace investigations into allegations of bullying and harassment, and has conducted major investigations in most industries including the health, manufacturing, energy, mining, education and transport industries. He co-facilitates iHR Australia’s Workplace Investigation Officer Training for Human Resource practitioners around Australia.

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