In this program, iHR Australia’s facilitator and expert Senior Workplace Relations Advisor will guide participants through the key principles of conducting an effective workplace mediation, focusing on best practice process and the skills required of an effective mediator. Participants will observe our unique Workplace Reality Theatre where the facilitator and our actors will re-enact relevant and engaging scenarios from real-life mediations for group discussions. Participants will conduct a basic two-party mediation and receive useful feedback from their disputants and our facilitator, in addition to reflecting on their own performance.
Designed for: Current or potential internal Workplace Mediators
Program length: Full day
Topics addressed include:
At the conclusion of this workshop participants should:
In-House Program: This program can be delivered in your workplace, and use your organisation’s policies, procedures and values. The program can also be modified to suit your individual needs. Enquire with the form below.
Public Program: See dates and locations for our Workplace Mediation Skills Public Training Program.
Virtual Workplace Training: This program can now be provided using iHR Australia’s virtual training room. This allows participants to actively interact in a collegiate, online training session with their peers and to interact with an expert facilitator in a live environment. For more information, please speak to a member of our team.