To review the role and responsibilities of a Contact Officer and the skills to be an effective Contact Officer. In this half day program, iHR Australia’s facilitator and professional actors using our unique Workplace Reality Theatre will share skills, knowledge and behaviours to help participants develop effective techniques for solving a variety of common issues they may face in the workplace.
Designed for: Current contact officers
Program length: 4 hours, or 3.5 hours where two sessions are delivered on one day
Topics addressed include:
At the conclusion of this workshop participants should:
In-House Program: This program can be delivered in your workplace, and use your organisation’s policies, procedures and values. The program can also be modified to suit your individual needs. Enquire with the form below.
Public Program: See dates and locations for our Contact Officer Public Training Program.
Virtual Workplace Training: This program can now be provided using iHR Australia’s virtual training room. This allows participants to actively interact in a collegiate, online training session with their peers and to interact with an expert facilitator in a live environment. For more information, please speak to a member of our team.