Workplace Mediation Guides

Mediation: the key to resolving conflict in the workplace

When the gloves come off at work, it can be as distracting and unsettling for those on the periphery as those involved in the stoush. One thing’s for sure, before…

Informal mediation is not enough when addressing bullying allegations

A recent Fair Work Commission hearing vindicated two real estate employees who claimed they were threatened with violence, abused, belittled and humiliated at work.   The employees had taken their…

Employer loses dismissal case due to misinterpretation of Fair Work regulations

A recent decision by the Fair Work Commission ruled that an employer, who had otherwise “acted quite benevolently” in accommodating the needs of a worker suffering from poor health, had…

Toxic workplace dispute on Facebook ends in tribunal: how mediation can help your organisation

A dispute between two employees at a Victorian State transport body spiralled out of control on Facebook and bounced into the Victorian Civil and Administrative Tribunal (VCAT). When the two…

“You’re useless” – employee loses breach of contract claim despite abusive tirade from manager

A Victorian public servant who was verbally attacked by a manager, including being told he was a “piece of sh.t” and like “f.cking cancer”, has lost both a breach of…

“Where is your facial hair policy?” Dispute over beard ends in dismissal, court and payout

A court has found that a driver sacked in part for coming to work with a half-shaved beard was unfairly dismissed and awarded him $6000 compensation. The transport company’s director…

CEO swears at and dismisses employee – ruled as ‘unfair’ by Fair Work

A small business owner was found to have unfairly dismissed an employee after telling her to “f-ck off”. The Fair Work Commission ruled that the female employee was unfairly dismissed…

Pilots’ tiff leads to mid-air drama

Two pilots from a major airline were stood down after an incident on a flight led to unnecessary panic with the cabin crew subsequently offered counselling. The problem occurred on a…

How NOT to handle conflict at work

Conflict between employees is an inevitable fact of working life. No matter how agreeable you are, there will be times when your views do not align with someone else at…

Workplace mediation; myth or magic?

Dispute resolution in the workplace can be a daunting prospect for employers, particularly when interpersonal conflict or personality clashes come into play. Mediation services are offered by some HR consulting…