Workplace Mediations
Our Experience

Workplace mediation is a dispute resolution technique used to assist parties to resolve issues and achieve an ongoing workable relationship.

Mediation is a confidential and structured process in which an independent and impartial third party facilitates discussion between the various individuals involved.

Mediation is more cost effective and a less time consuming process than formal proceedings and in many cases can resolve disputes before parties feel the need to consider litigation.

The process is confidential and limited to the immediate parties involved and therefore limits involvement and disruption to the wider workgroup. Successful mediation can enhance and assist your organisation to stabilise ongoing internal and external working relationships and achieve better outcomes for parties involved.

iHR has workplace mediators across Australia and can conduct mediation in Melbourne, Sydney, Perth, Brisbane, Adelaide and Canberra. Our workplace mediators are experienced, sensitive and have worked in different industries and organisations.

iHR also offers Workplace Mediation Skills training publicly and as an onsite program.

iHR-australia-workplace-mediation

For immediate advice

For immediate advice or a quote on conducting a workplace mediation call

When to use workplace mediation?

Workplace Mediation is an appropriate measure in situations where:

  • Parties to a grievance are willing or prefer for a matter to be dealt with informally through a mediated process rather than through a formal investigation
  • The matters do not involve serious misconduct or a serious breach of company policy, but rather are a result of misunderstanding, personality clashes or a difference of opinion
  • The matter can be resolved realistically through mediation.

About iHR Australia’s Mediation services

iHR Australia’s mediators are specialists in assisting parties to explore their conflict in depth, think about options, consider alternatives and decide on the best way to move forward in a controlled and safe environment.

Our professional workplace mediation services are delivered by trained mediators, who have extensive experience conducting mediations within a range of organisations and industries.

Parties will be asked if they would prefer for mediation to be conducted on site or at a neutral location away from the workplace.

iHR Australia understands that disputes involve people who can be responding emotionally to sensitive issues. Accordingly our approach to mediation is consultative and tailored for each situation.

iHR Mediation Specialists

iHR Australia’s mediators are specialists in assisting parties to explore their conflict in depth, think about options, consider alternatives and decide on the best way to move forward in a controlled and safe environment.

Our professional workplace mediation services are delivered by trained mediators, who have extensive experience conducting mediations within a range of organisations and industries.

Parties will be asked if they would prefer for mediation to be conducted on site or at a neutral location away from the workplace.

iHR Australia understands that disputes involve people who can be responding emotionally to sensitive issues. Accordingly our approach to mediation is consultative and tailored for each situation.

Atousa Khadem

Senior Workplace Relations Adviser

Atousa is passionate about developing individuals to unleash their full potential by providing them with the tools.

Dr Verena Marshall, PhD

Senior Workplace Relations Adviser / Facilitator

Verena specialises in workplace investigations, mediations, and training.

Karen Hermann

Senior Workplace Relations Adviser

Karen Hermann is an experienced workplace relations legal practitioner and a nationally accredited mediator, with a background working for leading private law firms, industry associations and government departments at Federal and State level.

Kate Sykes

Senior HR Consultant/Facilitator

Kate Sykes is a senior HR and business leader with a demonstrated history of working in professional services, health and defence sectors.

Marie Irwin

Senior Workplace Relations Adviser

Marie has worked in the field of workplace relations and employment law for more than twenty years with ASX100 companies, trade unions and major law firms in Sydney, Brisbane and Melbourne.

Paula Bruce

Facilitator/Senior Workplace Relations Adviser

Paula Bruce is a workplace dispute resolution expert. Since 1999, she has worked conscientiously to support organisations achieve conflict resolution both through models of early intervention such as mediation, education and collaboration and by providing workplace behaviour reviews/audits and investigations when necessary.

Steven Booker

Consulting Psychologist/Facilitator

Steven Booker is an experienced business and counselling psychologist with a combination of mental health, HR and employment law knowledge that has helped many organisations and managers resolve, mediate, investigate and crisis manage complex mental illness, stress, conflict, organisational change and workplace critical incidents.

Locations and operational area

iHR Australia has it's head office located in Melbourne. however our mediators are spread across Australia and we can offer workplace mediations in all locations with the ability to also conduct them virtually.

Optional services

With our comprehensive Human Resource experience and capability iHR Australia is frequently engaged to assist in the provision of mediation, coaching, counselling and associated training services that may be required to restore operational normality following a complaint.e Investigations and Mediations