iHR Australia is a leading provider of workplace investigation services to organisations that are dealing with allegations of inappropriate workplace behaviour. iHR provides a range of investigation services, from dealing with informal complaints to significant and complex formal investigations. We are experienced in dealing with complaints at operational to senior executive and board level, including liaising with unions involved in representing parties to a complaint. iHR can also review your internally conducted workplace investigations providing advice or recommendations. This service can help ensure internal workplace investigations are sound and will stand up to external testing.
iHR’s process and approach ensures that obligations of procedural fairness and natural justice are met and the workplace investigation is likely to be upheld if subsequently tested externally.
Our workplace investigations are not limited to dealing with matters of evidence but also provide insight into underlying causes of the complaint such as lack of capability, cultural issues, systematic process failures and risky management styles. This assists organisations with understanding how the conflict developed and what risk control measures should be put in place.
The outcomes of all investigations are provided in a comprehensive report that includes making findings as to whether, on thebalance of probabilities (Briginshaw), the complaint has been made out.
All iHR workplace investigators are senior HR and Employee Relations professionals with a minimum of 15 years’ experience. Several members of the investigations team also have legal qualifications and experience.
iHR has conducted hundreds of workplace investigations across a diverse range of industries including private sector, not-for-profit and government organisations. Our investigators remain focused, sensitive and impartial throughout.
Workplace investigations are at all times supervised by iHR Australia’s Director of Workplace Relations and Senior Investigator, John Boardman, and reviewed at critical points by our legal consultant.
Find out more about our workplace investigations team.
When a complaint is made about alleged harassment, bullying or discriminatory behaviour, an informal response is not appropriate. Employers can be held vicariously liable for harassment and bullying behaviour, so it is essential that a complaint be handled well.
Each workplace investigation is different, depending on the nature of the allegation and the organisation, and requires different approaches and methodologies.
Your organisation may need to initiate a workplace investigation if:
Workplace investigations conducted by iHR Australia are fair, impartial, prompt and thorough and our independent workplace investigators are focused and sensitive throughout the investigation process.
We deliver our findings in a written report, which deals with evidentiary matters and provides insight into underlying causes such as lack of capability, culture, and management style.
iHR Australia’s approach to conducting workplace investigations is as follows:
With our comprehensive Human Resource experience and capability iHR Australia is frequently engaged to assist in the provision of mediation, coaching, counselling and associated training services that may be required to restore operational normality following a complaint. iHR Australia can undertake reviews of internally conducted investigations and regularly conducts both in-house and public Workplace Investigation Officer Training courses around Australia.
Benefits of iHR’s workplace investigations services:
iHR Australia has offices in Melbourne and Sydney. Our investigators are spread across Australia and we can offer workplace investigations in all locations including:
|Victoria||Melbourne, Geelong, Albury|
|New South Wales||Sydney, Wollongong, Newcastle|
|Queensland||Brisbane, Gold Coast, Cairns|
|Western Australia||Perth, Port Hedland|
|South Australia||Adelaide, Whyalla|
|Australian Capital Territory||Canberra|