Managing Everyday Performance - Brisbane - 13 October

Managing Everyday Performance – Brisbane – 13 October

Details Price Qty
Standard Price $735.00 (AUD)   Goes On Sale
13/09/2020
Early Registration Price $625.00 (AUD)  

  • Managing Everyday Performance
    13/10/2020
    9:00 AM - 5:00 PM

Managing Everyday Performance

 

Designed for: Managers, Team Leaders and Supervisors

Program length: Full day

 

Program Overview:

This full-day workshop will help participants to build the competence and confidence to effectively manage staff performance within the workplace. Content includes identification of leadership behaviours that will foster a high performance culture as well as management approaches for under-performance.

 

Content:

Topics addressed include:

  • Components of performance management;
  • Setting meaningful expectations;
  • Evaluating and identifying performance/issues;
  • Effective feedback techniques;
  • Establishing possible causes of any performance issues;
  • Appropriate resolution activities; and
  • Legal considerations and procedural fairness.

 

Learning objectives:

At the conclusion of this workshop your managers, team leaders, and supervisors should:

  • What effective performance management is and why effective performance management is imperative in the modern workplace;
  • The link between leadership behaviour and performance and how to create a high performance culture through effective application of expectation setting, empowerment, evaluation, rewards and effective feedback;
  • Techniques to conduct effective everyday performance conversations and give feedback to staff that is fair, accurate and consistent with the expectations of workplace law;
  • The importance of fairness and accuracy when managing performance and maintaining consistency between all elements of the performance management process;
  • How to apply relevant processes in managing poor performance dependent on your organisational procedures, including the basic principles associated with procedural fairness in formal processes and termination of employees; and
  • The requirements related to documenting and recording performance issues.

Venue:  

Address:
Brisbane CBD, Brisbane, Queensland, Australia