Our Training Team

Our Training Team

Facilitator Profiles


Stephen Bell – Founder/Managing Director

Stephen Bell is the Founder/Managing Director of iHR Australia and is a leading expert in human resource capability modelling and an accomplished facilitator and coach in leadership, organisational development and business planning. Stephen is an accredited trainer who delivers his programs with passion and enthusiasm beyond the limits of theory. Stephen receives consistent feedback that his programs are inspirational and an effective learning experience.

Stephen has worked with both government and private enterprise and brings with him a wealth of practical knowledge on both the design and implementation of organisational development interventions. Stephen understands that corporate and Small Medium Enterprise management requires constant development to respond to changing work patterns in society.


John Boardman – Director Workplace Relations / Subject Matter Expert

John Boardman is iHR Australia’s Director of Workplace Relations and has an extensive background in human resource management and industrial relations. He possesses high order analytical understanding, the proven ability to assess strategic options, and strong negotiating, advocacy and presentation skills. John has over 30 years’ experience in human resource management, many of which have been at senior executive level.

John is a competent ‘hands-on’ technician and has researched, prepared and conducted complex cases before both State and Federal tribunals. John has also provided advice to employers throughout major industrial relations disputes.

John has extensive experience in conducting independent workplace investigations into allegations of bullying and harassment, and has conducted major investigations across a broad range of industries. John also possesses significant experience in mediation and dispute resolution and has worked with a variety of organisations and workers at varying levels to assist in restoring appropriate working relationships.

John co-facilitates iHR Australia’s Workplace Investigation Officer Training around Australia.

As the head of iHR Australia’s investigations team, John reviews all reports and oversees all investigations to ensure a highly conscientious and consistent approach is applied.


Dr Verena Marshall, PhD – Senior Workplace Relations Adviser / Facilitator

Verena Marshall specialises in workplace investigations, mediations, and training. Verena brings to these areas over 30 years’ experience as an HR manager and organisational development consultant in private and public sector organisations. Examples of industries for which Verena has provided investigation, mediation and training services include resources (mining, oil and gas), transport, retail, government (federal, state and local), and not-for-profit businesses.

As an academic with Curtin Graduate School of Business for 18 years, Verena taught in the Master of Business Administration and Master of Business Leadership programs. In this role she focussed on researching and facilitating units in Organisational Behaviour, Strategic HR, Employee Relations, Employment Law, and Occupational Health and Safety Law.

In addition to her PhD in Performance Management and Master of Business degree, Verena is legally qualified, holding a Juris Doctor of Law and Graduate Diploma of Legal Practice, as well as a Graduate Certificate of Migration Law. Verena is admitted as a Solicitor to the Supreme Court of NSW, licensed as an Investigator (pursuant to the Security & Related Activities Control Act (WA)), and a Nationally Accredited Mediator.


Jo Murphy – Senior HR Consultant / Facilitator

Jo Murphy has over 20 years of diverse management experience in a range of roles incorporating Human Resources, Training and Development, Change management and Marketing in large multi-national organisation environments and SME’s.

With a consistent track record for interactive and highly engaging facilitation, Jo has conducted hundreds of training sessions using varied approaches to accommodate diverse cultures, functions, levels and abilities.

Jo is a trained Investigator and Contact Officer for EEO and Anti-Bullying issues, and has practical experience handling complaints and establishing prevention and issues handling frameworks.

Jo holds a Master of Business qualification from the Australian Graduate School of Management, and has broad experience partnering with senior leadership teams and frontline managers in managing employee performance to facilitate achievement of business objectives, whilst maintaining respect for the individual and legal considerations.


Lisa Guenther – Senior HR Consultant / Facilitator

Lisa is a seasoned HR professional with over 20 years’ experience across the full human resources function with expertise in performance management, leadership development, talent management/succession planning, change management and workplace culture. She has a particular interest in designing, developing and facilitating workshops that enhance workplace culture and leadership capability, including train-the-trainer programs.

Lisa has collaborated with employees from diverse backgrounds, functions and organisational levels, from large global matrix organisations to SME environments across a range of sectors including manufacturing, healthcare equipment, pharmaceutical, technology and media.

With significant experience in recruitment, performance management, handling EEO/bullying matters and investigating complaints, Lisa brings a wealth of knowledge, creativity and a practical approach to the programs she designs and facilitates.

Lisa holds a Master of Business Administration (Human Resource Management) and has considerable experience partnering senior leadership teams and front line managers in both professional and worker environments. Her focus is to achieve business outcomes by providing practical solutions supported by sound people management practice.


Sebastian Harvey – Coach / Facilitator

Sebastian Harvey is a leading facilitator and coach in all areas of people management. Sebastian has 14 years’ experience as an independent consultant working across a range of sectors including health, local and state government, manufacturing, banking and utilities. This is backed up by 18 years’ experience as an internal consultant and manager the public and education sectors in recruitment and human resource development functions.  Sebastian is committed to helping individuals, teams and organisations to be more successful through sound people management practices.

Sebastian’s consulting experience includes extensive facilitation of both corporate and accredited (VET) programs supported by outstanding experiential training, action-based education and team learning. He has worked as a coach in the context of behavioural management, career development and outplacement. Sebastian is also an experienced interviewer, mediator and has assisted organisations with change projects.

Sebastian has qualifications in Training, Business, Psychology and Literature and is a Certified Professional in HR (CAHRI). He has also held leadership roles in community and professional organisations.


Alan Colvin – Senior HR Consultant / Facilitator

With over 26 years experience in roles across Finance and Administration and HR, Alan has amassed extensive experience in managing people and teams in large multi-national organisation environments.

Alan is a practical and common sense HR Executive with a passion for the power that proper People Management and Leadership can deliver to an organisation. He has a particular interest in developing and facilitating workshops on leadership, soft skills and HR topics that enhance workplace culture and capability.

As an accomplished HR professional, Alan has expertise across the full human resources function including designing and embedding major workplace cultural change, performance management, change management, talent acquisition and retention, succession planning and employee engagement programs.

Alan holds a Bachelor of Economics, Business/Managerial Economics and Certificate IV in Workforce Training and Assessment and has held senior leadership roles for over 13 years.


David Fuller – Senior Facilitator

David Fuller has over 20 years of extensive experience in the Human Resources field, and has worked in a variety of senior management and business partner roles across a diverse portfolio of industries including Retail, Media, Manufacturing and Services.

He has a wide range of HR value adding skills, with particular areas of expertise including industrial relations, change management, organisational development, equal opportunity and workplace discrimination, learning and development, leadership capability, OH&S and recruitment.

He has been involved in and led many significant and successful business initiatives and developed and implemented many change management and business improvement projects across the full range of HR issues. This is typically delivered with a pragmatic and collaborative style that is focused on practical business improvement solutions.

David holds a degree in Economics and Postgraduate qualifications in Employee Relations Management.


Mark Brady – Senior Facilitator

Mark Brady has over 20 years’ experience in the HR field with an emphasis on Learning and Development. He has worked throughout Australia and Asia in both the private and public sectors.

As a skilled facilitator, Mark has designed and conducted programs covering such topics as Leadership Development, EEO, Performance Management, Change Management, Reward and Recognition and 360 Degree Feedback.  Mark has worked for a wide variety of organisations including Coles Myer, BOC Gases, American Express, Sydney Water and Honeywell.

Mark has a Degree in Human Resource Development and a Master’s Degree in Adult Education. He also holds accreditations in Myers Briggs Type Indicator, Situational Leadership, Quality Management and NLP.


Danielle Fish – Senior HR Consultant/Facilitator

Danielle has over 25 years of diverse experience in a range of roles incorporating Human Resources, Learning and Development, Transformation and Change across a broad range of ASX 100, Public Sector and SME businesses. Her experience has centred on building safe and sustainable people practices, designing and leading culture and leadership programs and managing complex people risks. This has been achieved by her extensive experience working across specialist functions which includes hands on expertise in HR Business Partnering, Performance Management and Coaching, Industrial Relations, OHS and Risk Management, Organisational Change, Learning and Capability and Talent Management.

She has held senior leadership roles and provided consulting and facilitation support to businesses including Coca-Cola Amatil, KPMG, Ausgrid (privatisation program), NSW Health and Telstra, working with leaders, professionals and employees to develop solutions that are innovative, pragmatic and agile. She has a passion for working with organisations to empower leaders to actively manage performance, drive accountability, build capability and create diverse and dynamic environments that attract and inspire talented people.

Danielle holds a Masters of Business Administration and a Bachelor of Arts (Education and Management).


Natasha Facci – Facilitator

Natasha is a facilitator and transformational change coach.  She helps executives and aspiring leaders unleash their own resourcefulness & true potential by being, thinking and doing things differently.  She assists her clients to reframe their beliefs & decisions, find their purpose & passion and lead with courage & authenticity.

Natasha decided to move into the world of consulting after a successful People & Culture Leadership career in the corporate world. Over 23 years, she worked across multiple industries including, Retail, Transport, Tertiary Education, Government, Software & Technology, Telecommunications, Government Business Enterprise, Banking & Finance, Hospitality, Manufacturing & Construction, Member Associations & Natural Resources.

An innovative & commercial HR/OD leader, Natasha has specialised in HR Strategy, Leadership Development, Culture & Change and Transformation to enhance strategic delivery & capability.  She builds deep relationships through her enquiring & empathetic approach and prides herself on being ethical, authentic & values-driven.  Natasha incorporates cutting edge diagnostic tools, blended learning and coaching techniques to enable integrated learning.

Certifications: Bachelor of Business, Certificate in Counselling 1,2 & 3, Certified Master NLP/Timeline Practitioner & Coach, IECL Executive Coach with Genos Emotional Intelligence, Connective Intelligence GLI/OGI & Human Synergistics LSI/GSI accreditations, Innovation culture coach, AHRI Certified HR Practitioner with ICF PCC pending.


Kate Sykes – Senior HR Consultant/Facilitator

Kate Sykes is a senior HR and business leader with a demonstrated history of working in professional services, health and defence sectors. Kate brings a commitment to best practice and is highly experienced across all aspects of the HR function and employment relations matters including reporting and analysis, contract management, recruitment, interpretation of the Fair Work Act, creation and implementation of employee policies and procedures, performance management, grievances, coaching, and learning and development.

Kate holds tertiary qualifications in Human Resources and Human Resources Management and a Bachelor of Economics. She is a Nationally Accredited Mediator and is a current member of the Australian Human Resources Institute.

Kate has held numerous positions on Boards of not for profit organisations and advocacy groups and was the Chair of the Diversity Working Group and Social Responsibility Working Group at the Pharmacy Guild of Australia.


Kerrie Brown – Facilitator

Kerrie has worked in the people space for approximately 25 years across a broad range of industries, with exposure to local and global organisations who have placed value on building culture, leadership capability and developing people strategies that have both a positive impact on people and bottom-line performance.

Working in both large and small organisations has developed Kerrie’s strong relationship building, collaboration and communication skills to meet the needs of the teams she works with. Kerrie thrives on understanding the unique nuances of workplaces to deliver exceptional employee experiences and business outcomes.

Having worked in large organisations, like Colgate-Palmolive and George Weston Foods, Kerrie has demonstrated experience across all aspects of generalist HR and People & Culture strategy and execution. Kerrie is an experienced facilitator who delivers programs with high energy and a desire for the audience to leave her sessions feeling empowered and enthused. Kerrie is a big believer in lifelong learning for fuelling innovation and curiosity with the businesses and teams she works with. Approachable and engaging, Kerrie’s facilitation style creates a safe place for learning and enquiry.


Anna Blackett – Facilitator

Anna is an experienced HR professional, having worked across a broad range of industries including Aviation, Sports, FMCG, Major Events, Not for Profit and Mining. In the corporate world Anna has led teams in HR, Recruitment and Talent Management, and more recently has been focused on transformation projects, including leadership development and capability.

Anna is an enthusiastic and highly motivated facilitator and HR consultant, who brings a pragmatic approach in partnering with senior leaders at executive level, as well as developing front line leaders.

Anna is passionate about helping organisations understand the key link between the acquisition, engagement, and development of talented people; and the success of an organisation’s strategy, including establishing the behaviours that drive a high-performance culture.

Anna holds a BA in Communications; Post-Graduate Diploma in Teaching (Secondary); a Cert IV in Training & Assessment; is a DDI Certified Facilitator and consults with the Australian Human Resources Institute. Outside of consulting, Anna is also an Authorised Marriage Celebrant, and sits on the Board of an Auxiliary of the Royal Children’s Hospital.


Kate Bergin – Facilitator

Kate is an experienced Human Resources professional. Through the course of her career, Kate has worked across the full gamut of this discipline in the hotel and tourism industry and the vocational education sector within Australia and overseas. Kate has worked for several multinational hotel management companies in operations and corporate environments, as well as managing her own business. She is results focused and takes a total business view, assisting the various business units to achieve their objectives.

An experienced facilitator and coach, she has helped to develop hundreds of individuals to become confident and competent managers and leaders. She enjoys working with individuals at all levels within an organisation and is focused on providing clients with practical industrial relation advice and is skilled at bringing competing parties together. Kate has a passion for matching the right talent with the business needs and developing stakeholders to drive the business forward.

Certifications: Post Graduate Certificate in Management, Diploma of Hotel and Restaurant Management, Certificate IV in Training and Assessment, IECL – Executive Coaching Level 1, Right Management Career Certified Trainer. Kate is currently completing a Bachelor of Adult and Vocational Education.


Atousa Khadem – Facilitator

Atousa is passionate about developing individuals to unleash their full potential by providing them with the tools for building self-mastery and leadership, leading to sustained resilience, effectiveness and wellbeing. Atousa has decades of experience as a skilled coach and facilitator, working with staff and leaders in a myriad of organisations.

As well as her formal qualifications as a lawyer and a graduate of the Australian Institute of Company Directors, Atousa is a graduate of Harvard Law School in Advanced Negotiations and Difficult Conversations, is an internationally accredited Mindfulness, Emotional Intelligence and Resilience teacher from the Search Inside Yourself Leadership Institute, presenting the neuroscience based Mindfulness and Emotional Intelligence course designed at Google.

Atousa has also trained over many years with leading international mindfulness and meditation teachers and brings the authenticity and strength of her daily practice and ongoing study in these areas to everything she does.


Paula Bruce – Facilitator/Senior Workplace Relations Adviser

Paula is an investigator, mediator, researcher, conflict coach and trainer with over 21 years’ experience. Working with government, commercial and not-for-profit organisations, Paula specialises in achieving dispute resolution through various models of early intervention. She has extensive experience undertaking, investigations and working with parties in addressing complaints including allegations of bullying and sexual harassment.

Paula offers training for clients including mediation, Collaborative Communication Systems, Working With EQ, Holding Difficult Conversations and Addressing Coercive and Controlling Behaviour for work teams, managers, HR personnel and mediation practitioners.

Her dedication and commitment to developing best practice includes undertaking research relating to high conflict relationships, culturally reflexive dispute resolution and challenges to mediation in Australian workplaces.

Paula holds tertiary qualifications in law, psychology, mediation and management and maintains a NSW practicing certificate as a solicitor. She chairs both professional development and practice committees for the Resolution Institute, the peak membership body for dispute resolvers in Australia and New Zealand. She has developed pilot mediation programs for Local, District and Federal Magistrates Courts.


Venetta Bennett – Accredited Mental Health Social Worker/Facilitator

Venetta holds a Bachelor of Social Work degree with accreditation in mental health and post graduate studies in organisational psychology. She has over 25 years’ experience working with government and private organisations providing skill development and training in mental health; alcohol and other drugs; and child protection practice.

Through her career, Venetta has held senior leadership roles in non-statutory organisations, managing and mentoring staff and as such understands the challenges of optimising staff performance through balancing work commitments and personal needs.

In her current role, Venetta provides psychological therapies to individuals, couples and families under the Employee Assistance Program and Medicare, Better Access to Mental Health Care program, utilising a range of therapies including Cognitive Behavioural Therapy; Acceptance and Commitment Therapy (Mindfulness); Eye Movement and Desensitisation Reprocessing (trauma focused therapy); strengths and solution focused therapy.

Venetta has a passion for excellence in practice and is committed to supporting her clients seek solutions to achieve their goals.


Steven Booker – Consulting Psychologist/Facilitator

Steven is an experienced business and counselling psychologist with a combination of mental health, HR and employment law knowledge that has helped many organisations and managers resolve, mediate, investigate and crisis manage complex mental illness, stress, conflict, organisational change and workplace critical incidents.

Initially Steven was a Psychologist at Chandler Macleod Limited focused on employee selection, change management, learning and development, career guidance and outplacement. He requalified as an employer lawyer and worked in that field for 10 years, developing a specialisation in helping employers manage issues related to mental health and wellbeing at work. He is the co-author of the Portner Press “Mental Health at Work” guide for managers and HR professionals.

Although he enjoyed practicing law, Steven chose to take a more positive psychology approach to resolving workplace issues and started his own psychology practice in 2009. He also contracts to iHR Australia.

Steven has helped a wide range of clients with distressed, in conflict, ill and injured workers. His focus is on helping employees and employers resolve situations with empathy, fairness and non-discriminatory outcomes. He does this by providing a mixture of training, coaching, mediation, employee counselling, proactive advice to managers, critical incident management, outplacement, team building, and cultural/team reviews.

An engaging public speaker and trainer, Steven has been invited by many large and small clients to design and facilitate sessions on managing mental health in the workplace and positive psychology topics such as building resilience, work-life balance and related wellbeing issues. A highlight from recent years was Steven’s provision of mental health in the workplace training to Google in Sydney.


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