Workplace Investigations

A workplace investigation may be a necessary task for any employer faced with allegations of inappropriate employee behaviour. Conducting workplace investigations also allows employers to uncover high risk practices or inappropriate behaviour and take appropriate action.

Ensuring investigations are carried out fairly and thoroughly is essential, as these processes often form the basis for any decisions made regarding disciplinary action. They will also come under scrutiny if the employee later challenges the decision.

Fortunately, iHR Australia can offer a number of services to help your organisation to ensure accurate and thorough workplace investigations are conducted. 
iHR's workplace investigations services are available across Australia. For immediate advice or a quote call Phone 1300 884 687 or make an online enquiry

Download the iHR Australia brochure to read more about the full range of services iHR can provide your organisation.

What clients say about iHR's workplace investigation services:

I chose to work with iHR Australia on recommendation from my staff, who had previously used iHR who were endorsed by our lawyers, post review of an iHR report.  

The main benefits of working with iHR Australia have been a balanced and pragmatic approach in the review, all parties felt heard and understood, a comprehensive report that allowed for us to determine the best way forward. This gave lots of credibility to our handling of the issue as it brought the impartiality that was required.  

I have found iHR’s service to be different from other providers as I have always used internal providers, however iHR was superior to past external investigators as the handling has been more pragmatic. 

We feel iHR is an organisation we can have an ongoing partnership with.  

- Group HR Director – National communications and media services provider 

Our Workplace Investigations Services:

Independent Workplace Investigations

iHR Australia is a leading provider of independent workplace investigations and can offer many services ranging from dealing with informal complaints to conducting formal investigations.

Our team is experienced in dealing with complaints and issues at all levels of business, including conducting investigations involving senior executives and board members.

All iHR Australia workplace investigators are senior HR and Workplace Relations professionals with a minimum of 15 years' experience, and a number of team members also hold legal qualifications. Our team's experience stretches over hundreds of independent workplace investigations across a range of diverse industries and organisations.

Our independent workplace investigations are not limited to dealing with matters of evidence but can also provide insight into underlying causes of the complaint such as lack of capability, cultural issues, process failures and high risk management styles.

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Workplace Inquiries and Assessments

Workplace inquiries and assessments are used to uncover underlying tensions within teams or to investigate workplace dynamics. This process can act as an important step toward improving working relationships, addressing cultural issues and preventing formal complaints.

iHR Australia conducts workplace inquiries and investigations in an integrated and holistic manner. Our investigations examine specific allegations as well as causative factors such as leadership style, workplace culture, organisational skills or operational issues.

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Workplace Mediation and Dispute Resolution Services

If you have discovered an issue in your workplace, iHR's workplace mediation services can help resolve tension in a cost-effective and informal manner.

Workplace mediation and dispute resolution is a confidential and structured process used to help organisations resolve underlying issues and achieve positive ongoing working relationships.

iHR Australia offers an independent and impartial third party to facilitate discussions and mediate cost-effective and efficient solutions to tension and problems between colleagues. Successful mediation can assist your organisation to stabilise ongoing working relationships and achieve better outcomes for all parties involved.

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Reviews of Internal Investigations

Where an organisation wishes to conduct their own workplace investigations and inquiries, iHR can offer an unbiased and independent review of internal processes. As part of the review, iHR can offer advice and guidance based on the current issues, make recommendations and conduct further investigation if necessary.

Additionally, this service can help ensure internal workplace investigations are sound and will stand up to external testing should an employee contest the investigation's outcome.

Workplace Investigation Officer training

For internal workplace investigations, iHR can offer comprehensive workplace investigation officer training to relevant staff members.

iHR's facilitator and expert Senior Investigator will guide participants through the key principles of conducting a lawful workplace investigation, focussing on unlawful discrimination, harassment and bullying. As part of this program, participants will observe our unique Workplace Reality Theatre which uses actors, ensuring learning is contextualised with real-life scenarios.

Our workplace investigation officer training courses are based on adult learning principles and are designed to maximise learner engagement and transfer of learning.

Public workplace investigation officer training programs are held in Melbourne, Sydney, Perth, Brisbane, Adelaide and Canberra. The training can also be delivered onsite, including regional locations, and can be tailored to the organisation's needs.

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Melbourne Office : 
Suite 11, 828 High Street Kew East Victoria 3102
Sydney Office :
Level 34 AMP Tower, 50 Bridge Street, Sydney 2000

Bangkok Office :

88 Paso Tower 14th Floor Unit A1 Silom Road , Suriyawong, Bangrak, Bangkok 10500

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