Workplace Investigation Officer training

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  • Course Content
  • Onsite Training
  • Testimonials

HOW TO BOOK
Click on the dates below for online registration. Alternatively call us on 1300 884 687 for quick registration. 

This program can also be delivered on-site at your organisation, click here to find out more about onsite and customised training.

 

Dates and locations

 

Melbourne

2017: Enrol 1 Aug     Enrol 10 Oct

Sydney

2017: Enrol 3 Aug   Enrol 31 Oct

Brisbane

2017: Enrol 26 Oct

Perth

2017: Enrol 18 Oct

Adelaide

2017:

Canberra

2017: Enrol 12 Oct

 

If you do not see a suitable date in your location, please contact us to register your interest for future programs and to receive updates. 

Designed for

HR Managers, Senior Managers, OHS professionals, Current or potential Workplace Investigation Officers

Program length Full day
Cost
$975
Program Overview

In this program, iHR's facilitator and expert Senior Investigator will guide participants through the key principles of conducting a lawful workplace investigation, focussing on unlawful discrimination, harassment and bullying. Participants will also observe our unique Workplace Reality Theatre where an actor will re-enact relevant and engaging scenarios from real-life investigations for group discussions and exercises. During this program, participants are also given the opportunity to practise newly acquired skills through interaction with the actors, building confidence and embedding learning.

Further information regarding the course content and learning objectives is available in the following tab 'Course Content'.

Venue and catering

Public training programs are delivered at CBD locations accessible by car and public transport. Venues are confirmed close to the program date with details sent to participants approximately 2 weeks before the program.

iHR Australia selects venues that provide participants with high quality food and beverage choices. Programs are fully catered with morning tea, afternoon tea and a lunch time meal. Participants attending half day programs are provided with morning tea.
Dietary requirements can be catered for with advance notice.

iHR Public Training Catering

Public Training – Terms & Conditions

Attendance Ineligibility

iHR Australia reserves the right to exclude or cancel registration to a Public Training program if the participant is deemed to represent an organisation or service provider that offers similar or competitive services to iHR Australia. A full refund of the registration fee will be provided in such circumstances.

Copyright / Intellectual Property Rights

The copyright in and all other intellectual property rights relating to the course documentation, and any other training materials provided to the program participants, are solely owned by and hereby reserved to iHR Australia. Under no circumstances may the whole or any part of the course documentation be reproduced or copied in any form without the prior written consent of iHR Australia. Training materials are defined to also include all electronic knowledge products or learning systems, which have been given to the participant on a storage device or made accessible via the Internet.

Client Cancellations

Should your circumstances change and you are unable to attend Training, please contact iHR Australia immediately via email or phone 1300 884 687 to amend your registration or associated requirement by no later than 1 week prior to the Training. Cancellations received on the day of, or after, an event will NOT be eligible for a refund.

Substitution

If, after booking a Training session you are unable to attend, you are welcome to nominate someone else to attend in you place at no additional cost.

Reschedule

If, after booking a Training session you are unable to attend, you are welcome to reschedule to new date at no additional cost, on the conditions that you notify us no later than 48 hours prior to commencement of the Training.

Refund Policy

Refunds

Cancellation more than 1 week prior to the event: 100% refund
Cancellation less than 1 week, but more than 48 Hours prior to the event: $150 cancelation fee applies. (to cover costs incurred in relation to your registration)
Cancellation less than 48 Hours: no refund
Refund Processing

iHR Australia will refund, within 7 business days of receiving a refund request, registration fee paid to iHR Australia as a result of amending your registration, after taking into consideration the relevant cancellation policy.

Cancellation of Training by iHR Australia

iHR Australia reserves the right to cancel or alter, without prior notice, any of the arrangements relating directly or indirectly to a Training event, for any circumstances beyond the iHR’s reasonable control. This includes the cancellation of an event itself.

Should iHR cancel a Training event, iHR will endeavour to process full refund of the registration fee within 7 days. iHR accepts no additional liability for travel or accommodation costs incurred.

Participants are advised to email This email address is being protected from spambots. You need JavaScript enabled to view it. prior to making any travel arrangements.

 

Program Overview

In this program, iHR's facilitator and expert Senior Investigator will guide participants through the key principles of conducting a lawful workplace investigation, focussing on unlawful discrimination, harassment and bullying. Participants will also observe our unique Workplace Reality Theatre where an actor will re-enact relevant and engaging scenarios from real-life investigations for group discussions and exercises. During this program, participants are also given the opportunity to practise newly acquired skills through interaction with the actors, building confidence and embedding learning.

Course Content

Topics addressed include:

  • Key legislation and guidelines
  • Principles of natural justice
  • Balance of probabilities
  • Rules of evidence
  • Overview of investigations
  • Preparing for an investigation
  • Conducting interviews
  • Making a finding
  • Writing investigation reports

Learning objectives

At the conclusion of this workshop your managers, team leaders, and supervisors should:

  • Be able to articulate the key principles of running workplace investigations, in particular those related to natural justice
  • Be familiar with the rights of different parties involved in an investigation
  • Develop a strategy for conducting a legitimate investigation in the workplace
  • Conduct a meeting about a complaint with the complainant and respondent
  • Assemble statements from a plaintiff and respondent as well as relevant witnesses
  • Conduct investigative interviews using a methodology appropriate to modern workplace values and natural justice
  • Execute a legitimate decision-making process based on the balance of probabilities
  • Make legitimate decisions about next steps once allegations are found to have substance
  • Make decisions about information released to those directly involved in a matter.

Proven Methodology – iHR's Workplace Reality Theatre

All iHR programs are based on adult learning principles and are designed to maximise learner engagement and transfer of learning. A signature feature of all iHR programs is the use of our unique training methodology Workplace Reality Theatre.

Read More

Register now

To enrol in a public training program: Click here to see our training calendar for online registration, call us on 1300 884 687 or download a registration form by clicking here. Payment on invoice is accepted.

Download the iHR Australia brochure to read more about the full range of services iHR can provide your organisation.

Designed for

HR Managers, Senior Managers, OHS professionals, Current or potential Workplace Investigation Officers

Program duration

Full day

A signature feature of all iHR training programs is our unique training methodology - Workplace Reality Theatre. Our professional actors re-enact real workplace situations, which the training participants then analyse in discussions led by an experienced facilitator. These performances occur live during each program.

Feedback shows this methodology is highly successful, with participants describing the training as “engaging”, “dynamic”, “entertaining” and “easy to understand”.

To discuss your needs or to obtain a quote for onsite training, please call 1300 884 687 or make an online enquiry

Customised Training and Instructional Design

For onsite programs iHR Australia has a flexible approach to customisation and tailoring. Re-enactments can be tailored to suit the work environment; this might include amending the scripts or language featured to reflect the setting or team culture. Your organisation’s policies can also be included and training can be modified to focus on particular objectives, specific behaviours or cultural issues.

iHR uses the ADDIE model of training program development to ensure your organisation’s objectives are met, and applies proven instructional design principles to maximise knowledge retention and transfer of learning.

Customised training allows an organisation to benefit from content and delivery targeted to participants’ level and circumstances. This approach encourages a deeper understanding of the subject matter and its context.

Blended Learning

iHR also offers blended learning solutions, featuring online training based on cognitive science principles. Our online training uses 3D animation to create engaging, interactive eLearning which complements face to face training.

A range of online programs are currently available and blended learning solutions can also be customised. Our online training production partner World Learning Hub, can modify existing courses or create new content, this could include:

  • Inclusion of organisational policies, procedures and values
  • Inclusion of company logo, additional still images, links
  • Creation of new animations, activities and assessments

There are many reasons a blended approach may be appropriate. Many organisations choose blended learning for refresher training or where it is difficult for all workers to attend face to face courses, such as where part of the workforce is based off site, in a remote location or for shift workers.

More information about onsite training, instructional design or blended learning

Please contact us for further information or to discuss the needs of your organisation, call 1300 884 687 or make an online enquiry.

Public Training participants say

“Excellent mix of actors, examples, reference to materials. iHR have the advantage of having a subject matter expert taking questions.”

- Human Resource Consultant, Research and consulting

“Really enjoyed format, workshopping case studies. Highly pertinent, highly beneficial using case studies. Lisa was great. Peter highly credible and very practical. Excellent day.”

- National HR Director, Research and consulting

“Fantastic day – easy to understand facilitators, great content knowledge and exceeded my expectations of the program. Great job.”

- HR Advisor, Mining & Resources Industry

Onsite Training participants say

“Excellent – interesting – role playing helped understand techniques much clearer”

“Great session – very informative and engaging all day. Well run.”

“ Well recommended, we should have this session at least every 2-3 years.”

“ Valuable skills training for managers/supervisors.”

“The role playing was an excellent training tool conveying the situations enrolled with policies, performance management and coaching. I really enjoyed the interaction.”

- Healthcare Industry

“Really enjoyed the training – very relevant, learnt heaps. Would recommend the course to others.”

“Very helpful, clear & engaging. Made a difficult topic entertaining and easy to take on board.”

“Learnt a lot & confident to apply these new skills.”

- Local Government

“Excellent. Very relevant and participation was beneficial and challenging.”

“Very stimulating, educational and enjoyable. Good discussion and interaction. Plenty of opportunity to ask questions.”

“Thanks, really developed my thinking, challenged me and gives me more confidence”

- Healthcare Industry

Melbourne Office : 
Suite 11, 828 High Street Kew East Victoria 3102
Sydney Office :
Level 34 AMP Tower, 50 Bridge Street, Sydney 2000

Bangkok Office :

88 Paso Tower 14th Floor Unit A1 Silom Road , Suriyawong, Bangrak, Bangkok 10500

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