Recruitment for Non-HR Managers

  • Course Content
  • Onsite Training
  • Testimonials

Program overview

This program is ideal for those new to a recruitment role and line managers. It will help participants develop their interviewing skills to select the right person. They will be equipped with the knowledge and skills to prepare for interviews, determine the right questions to ask and to analyse a candidate's answers. Participants will work through real-life scenarios with iHR's professional actors and an expert facilitator using iHR's unique Workplace Reality Theatre. During this program, participants are also given the opportunity to practise newly acquired skills through interaction with the actors, building confidence and embedding learning.

Course content

Topics addressed include:

  • The benefits of improved selection skills
  • Legislation and relevant legal considerations
  • Common interview mistakes and effective interview practice
  • Effective interview preparation and practice
  • The interview process
  • Behavioral based interviewing
  • Assessing candidate suitability
  • Sample behavioural interview questions and sample interview guide are provided
  • Understand the benefits of interviewing effectively
  • Understand questions you can’t ask in interviews
  • Understand the most common interview mistakes
  • Apply effective techniques for interviewing
  • Write behavioural interview questions
  • Use behavioural-based questions
  • Apply techniques for use in controlling the interview.

Learning objectives

At the conclusion of this workshop your managers, team leaders, and supervisors should:

  • Understand the benefits of interviewing effectively
  • Understand questions you can’t ask in interviews
  • Understand the most common interview mistakes
  • Apply effective techniques for interviewing
  • Write behavioural interview questions
  • Use behavioural-based questions
  • Apply techniques for use in controlling the interview

Proven Methodology – iHR's Workplace Reality Theatre

All iHR programs are based on adult learning principles and are designed to maximise learner engagement and transfer of learning. A signature feature of all iHR programs is the use of our unique training methodology Workplace Reality Theatre.

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Register now

To enrol in a public training program: Click here to see our training calendar for online registration, call us on 1300 884 687 or download a registration form by clicking here. Payment on invoice is accepted.

Download the iHR Australia brochure to read more about the full range of services iHR can provide your organisation.

Designed for

Employees with recruitment responsibility who have limited or no recruitment experience

Program duration

Full day

A signature feature of all iHR training programs is our unique training methodology - Workplace Reality Theatre. Our professional actors re-enact real workplace situations, which the training participants then analyse in discussions led by an experienced facilitator. These performances occur live during each program.

Feedback shows this methodology is highly successful, with participants describing the training as “engaging”, “dynamic”, “entertaining” and “easy to understand”.

To discuss your needs or to obtain a quote for onsite training, please call 1300 884 687 or make an online enquiry

Customised Training and Instructional Design

For onsite programs iHR Australia has a flexible approach to customisation and tailoring. Re-enactments can be tailored to suit the work environment; this might include amending the scripts or language featured to reflect the setting or team culture. Your organisation’s policies can also be included and training can be modified to focus on particular objectives, specific behaviours or cultural issues.

iHR uses the ADDIE model of training program development to ensure your organisation’s objectives are met, and applies proven instructional design principles to maximise knowledge retention and transfer of learning.

Customised training allows an organisation to benefit from content and delivery targeted to participants’ level and circumstances. This approach encourages a deeper understanding of the subject matter and its context.

Blended Learning

iHR also offers blended learning solutions, featuring online training based on cognitive science principles. Our online training uses 3D animation to create engaging, interactive eLearning which complements face to face training.

A range of online programs are currently available and blended learning solutions can also be customised. Our online training production partner World Learning Hub, can modify existing courses or create new content, this could include:

  • Inclusion of organisational policies, procedures and values
  • Inclusion of company logo, additional still images, links
  • Creation of new animations, activities and assessments

There are many reasons a blended approach may be appropriate. Many organisations choose blended learning for refresher training or where it is difficult for all workers to attend face to face courses, such as where part of the workforce is based off site, in a remote location or for shift workers.

More information about onsite training, instructional design or blended learning

Please contact us for further information or to discuss the needs of your organisation, call 1300 884 687 or make an online enquiry.

Public Training participants say

“Presentation and actors were excellent. I was engaged in the course content all day. At no time was I bored. Well done.”

- HR Officer, Local Government

“Having the actors act out the scenarios has been very helpful and forces you to apply the learning.”

- People and Culture team member, Not-for-profit

"Great course. Perfect for beginners such as myself."

- Human Resources Officer, Energy and Utilities

"Both the actors and the presenters were extremely engaging. Overall, I feel my skills have definitely increased."

- Human Resources Graduate, Sport and Recreation

"Loved the actors! Different from other providers and adds visual understanding." 

- HR Assistant, State Government

"Thank you for not using PowerPoint. This was a great day. Helped consolidate knowledge base plus learnt some more."  

- Unit Manager, Healthcare Industry

Onsite Training participants say

“Very much an eye opener on what questions are relevant. New techniques I will definitely take away with me and use.”

“I found this course to be very interesting, interactive and well presented.”

“This training was exactly the information I need.”

- Healthcare Industry

“Content was relevant and engaging. Presenters were also engaging and delivered well.”

“Perfect level of detail to keep the group engaged.”

“Great facilitation and both facilitators had a clear knowledge / understanding which was good.”

- Mining & Resources Industry

Melbourne Office : 
Suite 11, 828 High Street Kew East Victoria 3102
Sydney Office :
Level 34 AMP Tower, 50 Bridge Street, Sydney 2000

Bangkok Office :

88 Paso Tower 14th Floor Unit A1 Silom Road , Suriyawong, Bangrak, Bangkok 10500

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