Leadership training

I'm a Leader, I'm a Coach

  • Course Content
  • Onsite Training
  • Testimonials

Program Overview

This program helps workplace leaders to recognise the important role they also can play as a coach. Effective modern leaders work to increase the performance of teams and individuals, and to retain high-calibre employees. 'I'm a Leader; I'm a Coach' will provide participants with the skills to be active coaches in their own workplaces. The training will be brought to life by analysis and practice of engaging real-life scenarios with iHR's professional actors and an expert facilitator using our Workplace Reality Theatre. During this program, participants are also given the opportunity to practise newly acquired skills through interaction with the actors, building confidence and embedding learning.

Course content

Topics addressed include:

  • Coaching and leadership
  • Workplace coaching
  • Leadership behaviours
  • The power game triangle
  • Leader-coach model
  • Formulating verbal feedback messages
  • Feedback principles
  • A process for partnering coaching
  • Matching solutions with underlying causes
  • Handling difficult situations
  • GROW model

Learning objectives

  • Explain why coaching is an important part of the contemporary workplace leader’s role, and the different uses of coaching
  • Analyse their preferred coaching style and current coaching skills
  • Describe two styles of coaching (directive and partnering) and relate these to a leadership model
  • Identify opportunities to use the different coaching styles with their ‘coachee’
  • Conduct a coaching needs analysis with their coachee and develop a coaching plan
  • Practice the skills and behaviours relevant to the different styles of coaching, including active listening, questioning, empathy and feedback
  • Conduct a non-directive (partnering) coaching session that will enable better problem solving, build commitment and motivate staff to greater independence and accountability

Proven Methodology – iHR's Workplace Reality Theatre

All iHR programs are based on adult learning principles and are designed to maximise learner engagement and transfer of learning. A signature feature of all iHR programs is the use of our unique training methodology Workplace Reality Theatre.

Read More

Register now

To find out more about this iHR Australia training course please contact us on 1300 884 687 or make an online enquiry.

Download the iHR Australia brochure to read more about the full range of services iHR can provide your organisation.

Designed for

Any employee involved in developing staff, managers, team leaders, supervisors

Program duration

Full day

A signature feature of all iHR training programs is our unique training methodology - Workplace Reality Theatre. Our professional actors re-enact real workplace situations, which the training participants then analyse in discussions led by an experienced facilitator. These performances occur live during each program.

Feedback shows this methodology is highly successful, with participants describing the training as “engaging”, “dynamic”, “entertaining” and “easy to understand”.

To discuss your needs or to obtain a quote for onsite training, please call 1300 884 687 or make an online enquiry

Customised Training and Instructional Design

For onsite programs iHR Australia has a flexible approach to customisation and tailoring. Re-enactments can be tailored to suit the work environment; this might include amending the scripts or language featured to reflect the setting or team culture. Your organisation’s policies can also be included and training can be modified to focus on particular objectives, specific behaviours or cultural issues.

iHR uses the ADDIE model of training program development to ensure your organisation’s objectives are met, and applies proven instructional design principles to maximise knowledge retention and transfer of learning.

Customised training allows an organisation to benefit from content and delivery targeted to participants’ level and circumstances. This approach encourages a deeper understanding of the subject matter and its context.

Blended Learning

iHR also offers blended learning solutions, featuring online training based on cognitive science principles. Our online training uses 3D animation to create engaging, interactive eLearning which complements face to face training.

A range of online programs are currently available and blended learning solutions can also be customised. Our online training production partner World Learning Hub, can modify existing courses or create new content, this could include:

  • Inclusion of organisational policies, procedures and values
  • Inclusion of company logo, additional still images, links
  • Creation of new animations, activities and assessments

There are many reasons a blended approach may be appropriate. Many organisations choose blended learning for refresher training or where it is difficult for all workers to attend face to face courses, such as where part of the workforce is based off site, in a remote location or for shift workers.

More information about onsite training, instructional design or blended learning

Please contact us for further information or to discuss the needs of your organisation, call 1300 884 687 or make an online enquiry.

Onsite Training participants say

“Excellent, thought provoking and pointed out what I need to focus on as a manager and team leader.”

“Having actors play out the scenarios was entertaining & effective.”

- Local Government

Melbourne Office : 
Suite 11, 828 High Street Kew East Victoria 3102
Sydney Office :
Level 34 AMP Tower, 50 Bridge Street, Sydney 2000

Bangkok Office :

88 Paso Tower 14th Floor Unit A1 Silom Road , Suriyawong, Bangrak, Bangkok 10500

Free iHR Weekly Update

Subscribe for the latest in HR news and opinion